KrystalDirect - www.krystaldirect.co.uk

KrystalDirect - www.krystaldirect.co.uk

User reviews
3.1

Customer Service

3.4

Quality of website

3.1

Value For Money

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KrystalDirect - www.krystaldirect.co.uk

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KrystalDirect - www.krystaldirect.co.uk
3.38 8 user reviews
550%
413%
30%
20%
138%
3.1

Customer Service

3.4

Quality of website

3.1

Value For Money

User Reviews

Disillusioned2018
1

Customer Service

3

Quality of website

Order Not Arrived

This site looks legit.

However, when I received my order confirmation email I noticed there was no mention of which type of courier that was being used. It just said "3 to 5 days". There was no option to track my order either.

The delivery time has passed and my order has still not arrived. Krystal Direct do not offer a contact phone number so I have had to email them to chase my order. They have not responded. Just silence.

I feel angry. They have taken my money but they have not delivered.

I am less likely to purchase things online in the future - consumers have no protection!

Kashif007
1

Customer Service

1

Quality of website

1

Value For Money

Poor Poor Service

No delivery and no response for email. No Tracking no.

I have to contact my credit card company to get the money back.

Please pay little extra to other supplier but don't waste time with this company.

ancientwalker
5

Customer Service

4

Quality of website

4

Value For Money

Prompt Accurate Service

The moleskin arrived very promptly at a good price and has proved excellent in use. I will be buying more.

dcfelluk
1

Customer Service

2

Quality of website

1

Value For Money

Ordered 3 Items, Got 2 & Cannot Get Any Acknowledgment

I ordered 3 Dr Optic lens cleaners, received 2 and unable to get any acknowledgment/response to resolve the issue, no action from email, chat and no phone number.

Avoid, and would not recommend as it was a very simple order, the service slow and feel ripped off

Guest
4

Quality of website

3

Value For Money

Product Was Awful.

I will say that the product was delivered very quickly and your website is fine but like alot of these tooth related products it was far from useable. If I were you I would remove this item from your line of products as it does not do what it says on the tin and is terrible to use.

Philwebb
4

Customer Service

4

Quality of website

4

Value For Money

Tabac The Best

Tabac to me is the best for men's fragrances cant beat the fragrance

noooooooo
5

Customer Service

4

Quality of website

5

Value For Money

Fantastic Shopping

Bought eyelash dye from KrystalDirect. Order was dispatched immediately and arrived within 2/3 days. Very pleased with the service and will definitely use them again.

CarolJerry
5

Customer Service

5

Quality of website

4

Value For Money

Shaving Cream Review

Order came in a timely manner. We will be back! Good product.

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