Just Beautifully www.justbeautifully.co.uk - Post 21st April 2011

This company is brilliant!! The girls in the office were super helpful in helping me to chose a new bathroom scale. We had a good joke about slimming world and I really felt as though they wanted to help me chose the right product rather than just sell me the most expensive one. I really appreciated their honesty and professionalism. It is fantastic to see that justbeautifully.co.uk have provided their staff with sufficient product knowledge to assist customers with products. The scales arrived within 36 hours of the order being placed and I am extremely happy with them, they even match my green bathroom! So thank you just beautifully girls and good luck to you all with the diets :)

Absolutely unacceptable service,

10 days to deliver, then they sent the incorrect item, which I had to sent back at my own expense, customer service is very bad. They start arguing with you!!!!! Finally prolonging pay-pal disputes and claims when they have already received the returned item. Will never shop from them again!!!!!!!!!

I never find the time to write reviews but I felt as though this company deserved one. I placed an order with them on the 18th December on a next day delivery service. The parcel was not delivered the next day so I called them. I had a lot of problems with couriers over the Christmas period and due to living in a "remote location" they never seem to deliver when promised. I explained this to Just Beautifully who tried to track the parcel for me and surprise surprise no update on tracking. I called the courier service to complain and they were less than helpful and told me it would be delivered. The following day yet again nothing, so I called Just Beautifully again asking for there help and starting to panic now as it was Christmas gifts for my niece. They were so sweet and tried everything to help, I told them the only courier that seemed to be able to deliver to us ok was UPS. They then beyond my expectations booked for UPS to come and collect a replacement order from them that day (even though they don't use them as a courier service usually) and low and behold my parcel was delivered the next morning.

Hermes did eventually deliver my parcel and I have informed Just Beautifully. Why I am so impressed is because 8 of my orders I placed didn't get delivered in time for Christmas because of courier issues and Just Beautifully were the only company that did anything to even try to help and listened to me nearly in tears on the phone. Even John Lewis just sent me an automated response telling me to wait a further 5 days.

So, thank you very much Just Beautifully I wouldn't have been able to get the product on the high street and Tilly was very pleased with her Ghd's and dryer. You have a great service and will be recommending you and using you again.

Definitely the best beauty website on-line at the moment!! I ordered something from them to replace a gift that another stupid company had sent to me 3 weeks late and incorrectly. I called JustBeautifully on the 21st December and asked what the chance was of getting it to me before Christmas. The said it was not a problem and took my order over the phone, very politely. OK they did charge me 5 pounds for delivery but low and behold my order was received 14 hours later!!! That is impressive you'll have to agree.

I will definitely be faithful to JustBeautifully for all my beauty needs in the future, but please guys if you can start stocking benefit make-up :)

Thanks again you made my daughters Christmas.

For everyone out there that hasn't used this site, they stock a massive range of premium hair, beauty and spa products. I checked a few of their items on google shopping and they came up the cheapest each time. They don't stock fragrance or much make up which is really their only downfall. I would defo recommend them though for their service, truly is second to none.

This is my favourite store and the website is just as good as you could expect from this excellent company. The site is easy to navigate, the choice is wide, the quality is excellent, the delivery is quick, the delivery charge is low and the required spending to gain free delivery is a relatively low figure.

The products arrived well packaged and my wife was very happy with them. I made my purchase through quidco and also got cash back.

Will be shopping with them for Christmas this year!