Nife Is Life www.nifeislife.com

One failed delivery with a non-existent DHL tracking code, a promise to deliver today before noon, nothing. Try calling them they don't answer. They describe themselves on their facebook page as : 'Speciality food shop in London, United Kingdom' I would add 'That take your money but just never deliver' avoid at all cost, cheaper and far less aggravation to Easyjet to Italy and bring it back yourself!

i love nifeislife website is it a lot of baby product it was very helpfull becouse in england it's not the italian product and then it's very good the delivery is same in one day,,,very fresh thank you very much

OMG what did i do by ordering from these people? Just because i do not live in LOndon they can not be bothered to deliver?

I have always ordered off theitaliansupermarket and i thought i would try NifeisLife for a change. OMG, it took a week for my order to come, 4 things were missing and it took them another 3 weeks to refund me with no apology or nothing, they are shocking.

I ordered the buffalo mozzarella, it tastes the same as the shop stuff and i suspect they repackage it.

I ordered some lemons and they are smaller and worse than the supermarket.

I wish i read their reviews before i ordered, they are a joke.

For years, Nifeislife delivered quality food and superb delivery. That all changed this past year. The first order that I placed this year did not arrive on the specified date. I telephoned repeatedly but anytime that the phone was answered, they hung up before I could say anything- many times I could hear them laughing. The order came three days later and I refused it. Within an hour, they called me and I explained I did not want rotten food. They did give me my money back. I decided to give them another chance as they had been great in the past. That order was delivered without any problems. So I ordered last week and the order came on time but they had placed the figs outside of the cooler and they were smashed. The cooler had only two tiny bags of coolant and they were warm so all of the food was hot. The lettuce was black and slimy. I sent pictures and many emails and they have not replied. I wasn't sure if the meats and cheeses were safe to eat as they were not cold. The order was a loss. I won't be ordering from them again as they cannot be bothered to reply to my emails or answer their phone calls.

Everyone has mixed experiences online and I am sorry to read people complain about nifeislife because they have been exceptional with me! I have tried the Easter Pastiera (FRESH AND REAL like in Naples) and also their cheese. Of course the range of biscuits is insane. Try it!

I am very satisfied with the service received so far.

The delivery was excellent. I got my orders within the delivery time I booked for and both times I was very happy with the quality of the items I purchased.

I use to buy Cime di rapa and other fresh vegetables and they are so fresh. I also buy ham and I love the fact that they slice it fresh.

I could not complain for anything.

Thank you Nife Is life for delivering straight to my door a piece of my country.

I will definitely continue to placing orders as I would recommend anyone to do the same.

Happyyyy :-)

In the last 5 orders I received a call to be told that one of the items in my order was unavailable. I never been offered a voucher or something that makes me feel they care about their customer I rather got a very arrogant lady saying that its not her fault and she just wanted to let me know. Once I requested to swap the brand of the sparkling water as the one that I ordered was unavailable and they forgot to send it.

Thay also had a promo code that they send you a cookie bag and they didn't. I just can't take it any longer..I will support any other italian website that is happy to offer a great customer service.

I ordered around £75 worth of groceries online. Their delivery terms require you to wait at home for nine hours to receive the groceries. They never arrived. I didn't receive any phone call or explanation. I have since phoned them, left messages, emailed and contacted them through their website to ask for a response. It has been four days - and no one has responded! Possible fraud? You would think that at the very least someone would send an email acknowledging the response. I will now contact my credit card agency to report this.

I use Nife is Life for my imported Neapolitan pizza ingredients; San Marzano tomatoes, Fior di Latte and Caputo flour & fresh yeast.

Delivery was on time even with a last minute change of delivery address thanks to my own error. I have no complaints so far, I'm buying hard to source items quickly and hassle free. All packaging and shipping quality has been excellent for the fresh produce so I'm more than happy to recommend them to other people - so far so good.

I ordered online some Italian delicatessen and the delivery was fast and punctual.

I will definitely buy again from them!