Fine Flora www.fineflora.com

Flowers delivered nearly a week late for my Daughter’s birthday. Obviously not fit for purpose. Only offered £10 credit off next order- as if I would give this Company any more of my hard earned cash . No apology. Totally unacceptable. DO NOT USE THIS COMPANY- save yourself a nightmare.

Dead and dying flowers arrived, took photos and contacted them only to be told they look fine and they do not give refunds and anyway it is a risk of buying flowers by post! Then I certainly won't but isn't that what they are, a flowers by post company? Don't waste your money.

Appalling service and flowers not as advertised. I ordered freesias for my mother because her sight is not very good so bought the flowers specifically for the scent. Fineflora advertise their freesias as scented and long lasting. The flowers that were delivered had no scent and did not even last a week. Fineflora's dismissive response to my complaint was to blame how the flowers must have been looked after for the lack of scent and short life span, saying they offer no warranty as to the scent of the flowers! So don't believe anything they say on their website. A terrible company. These flowers were cost £35 and weren't work even half that price.

Flowers I ordered didn't arrive. They are only contactable by email, but you are wasting your time. I sent them loads of emails and never received one reply. Quick enough to take your money but don't deliver the goods.

lovely flowers sent from guernsey - mainly freesia carnations and lilies. great for birthday christmas etc. flowers arrive in a day or by post and always a treat. would recommend!

Never would I use or refer this business to anyone, no telephone number??? Email them and they don't respond!! I ordered flowers for my mum for mothers dsy, to be delivered 4 days before.she just came out of hospital having a tumour removed from her spine,not only didn't she revive them on Day asked got them Day after Mother's Day I paid £ 32.00 and they were half dead with about 10 flowers that looked liked I had picked up from a garage!! I was so upset emailed them and they didn't even apologise but just made one excuse after another, disgusting

Ordered in plenty of time for specific date for delivery. Nothing arrived until late the following day and then flowers were sparse. Nothing from customer service so £6 delivery badly spent. Will use another company in future - don't be sucked in by their 'special' offers.

Expensive and failed to delivery on Mother's day. Living abroad and not being able to visit my Mother on this special day, I put my trust in them. I note from many other reviews this is common practice, and refunds are not forthcoming. Use Interflora next time or another company.

Delivery never arrived, no refund, little to no communication from the company. No contact number to call.

AVOID!

I ordered flowers,a specific date was requested and acknowledged. No delivery was made, eventually a response to my email chasing it but with no apology. Will never use them again.