MixDirect - www.mixdirect.co.uk

Be very careful when ordering as they quite often advertise items as in stock but they are not. You are then left waiting for quite a while to get your refund, especially if you buy via finance. In my experience, ordered a item listed as in stock on the website, not in stock so offered a B stock item until new stock came in which I accepted. In the meantime a new item came out which is slightly more expensive so contacted them to swap the item sent for the new item and i'll pay the difference. Fine they said, send it back and we'll swap. So they receive the item back with a note inside to ask for me to be called when they get it back so I can pay the difference for the new item. They received the item but I get no call. I call them about a week after they have received the item back (I know this as sent the item back tracked and signed and it was signed for by a member of their staff). I have the company website open in front of me with the item I want listed as in stock. So on the phone call I ask about paying the extra for the new item I wanted to be told it was out of stock. So two items listed as in stock are not in stock. I asked to cancel the order and the finance agreement as to have this happen twice is not professional at all and just seems odd. Had to chase them around to get the finance agreement cancelled and was basically told unless I pay a courier fee then the finance agreement won't be cancelled when I had an email from a member of staff that stated the agreement had already been cancelled which was a lie as, as stated, another member of staff on a later call said the agreement won't be cancelled until the courier fee was paid. Please be wary when dealing with this company.

I am really happy to say that mixdirect helped me to build my career as a DJ. I Have got an outstanding service from Mixdirect. the professional expert helped me to choose my DJ equipment set at a cost effective way. thank you Mixdirect.

Use Mixdirect with confidence for your requirements.

Prompt reply to emails and very helpful and friendly on the phone.

I discussed the purchase of some speaker stands via phone on Friday and received them at 8-15am on Monday.

Very competitive pricing and I was treated like a valued customer.

I would not hesitate to use this company again.

I wasn't to sure about the right bit of kit before I visited MixDirect. I was soon being educated by Darren.

What he doesn't know about dj kit isn't worth knowing.

Always being honest he pointed out everything I needed to know about the CDJ2000 nexus and after about fifteen minutes of instruction I was able to feel comfortable using it.

The price was great, the service was brilliant and I can thoroughly recommend MixDirect based on my visit to the shop.

These guys really know their stuff.

Was really happy with my shopping experience from these guys. I was looking for a gift for my nephew who is a budding DJ. Not knowing anything about the equipment myself i was after some impartial advice on which equipment a 14 year old would be interested in. I spoke to a few shops and then stumbled upon this company on google. I was very delighted to not be given the hard sell and after a few conversations with different members of the mixdirect staff i made my purchase. My purchase was only for £159 and i was given free delivery on that but i was delighted with the amount of time i was given on the phone, and how i was not sold something for the sake of it. My nephew has since had his present (which was a surprise) and was over the moon with the Numark Mixtrack Pro i bought him. (i told him i chose it) so i thought it was only fair i give mixdirect a good review to say thank you. From a very happy customer.