Zones - www.ukzones.com

I recently purchased a laptop from this company in good faith, the laptop described said it did not come with any cables so i purchased my own cables ready to receive the laptop. ukzones have just emailed me saying that they have 'dropped' the laptop and 'smashed' the screen when packing the laptop which sounds totally untrue to me, they haven't offered me another laptop and won't pay for the extra cables I have bought. ukzones are a very bad company and I would avoid them at all costs!!