Smart Shop TV www.smartshoptv.com

Bought a 42" Hitachi plasma TV from Smart Shop TV. TV picture died after 6 months. Unable to make any contact with them in any way.

I also ordered a set of knives in January and they took the money but haven't delivered the products. I have also called and emailed many times but get put on hold and never get a reply, as well as this i have writen to smartshop.tv at wimbledon (only to have my letter returned to sender by the royal mail last week) . I am glad to hear that people have got their money back when paid by debit card but i paid by my Barclaycard credit card does anyone know if i can get my money back and how i can do this.

I have contacted watchdog by email concerning smartshop. I ordered a set of knives in January and they took the money but haven't delivered the products. I have called and emailed many times but get put on hold and never get a reply. I am glad to hear that people have got their money back when paid by debit card because I to paid by debit and am glad I might get a chance to get my money back.

I had problems getting my money back, I contacted visa and got my money back that way. I have since researched the internet and according to a website snoop4companies Smartshoptv has gone into liquidation.

Ordered camera 9th December money taken out of account straight away several phone calls and emails, even recorded letters, no response. No camera been in touch with trading standards still no luck no camera or refund no way of contact with the company. Had a very sad daughter at Christmas who had no camera Christmas morning.

The shopping channel was quick to take the money but still waiting for the refund. Do not know their phone number so stuck for our refund contacted every one, costing more money in phone calls .

I have also ordered a camcorder for £87 which they took the money on 10/12/2077, still not got my goods. Can't find the shopping channel any more and cannot get hold of them. I trying to find the number for them.

I ordered some tanks early December for Christmas. Smart Shop TV www.smartshoptv.com took my money quick enough but I still haven't received the tanks. I tried e-mailing and phoning with no response so I wrote to the ASA who are investigating them. I am awaiting the results.

I too ordered a camcorder for christmas i placed the order on the 14.12.07 and they took the money from my bank on the 17.12.07 it was for £87.00 i have phoned customer services but no one has answered my calls i have now phoned trading standards.

Took delivery of a 42" TV. which was late the TV worked for 3 hours Tried to contact Smartshop but they refused to answer any of my emails and phone calls. Trying to sort repair/replacement with the manufacture because Smartshop have refused to respond.Have reported Smartshop to trading standards and watchdog.