
GearZap - www.gearzap.com
Customer Service
Quality
Quality of website
GearZap - www.gearzap.com
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User Reviews
Customer Service
Quality of website
Value For Money
Brilliant!
A quick successful order at a great price with very speedy delivery.
Good after sales service too!
Very Pleased
Got what I wanted, A Blue Tooth Hands Free to replace my more expensive broken one.
Fantastic price, Fantastic service and delivered within a few days. Well done GearZap.
Customer Service
Quality of website
Terrible Customer Communication. Product Not Delivered
I ordered a laptop sleeve off their admittedly slick looking website. 8 working days after they tell me it was dispatched it still hasn't arrived. They offer no parcel tracking information and won't reply to my emails. I am about to claim my money back from my credit card. Avoid.
Customer Service
Quality of website
Value For Money
Shop Elsewhere
I ordered something online from them, but their system never finished processing so I never got a confirmation that the sale went through. I contacted them to ask if it did, and they said it didn't go through, and told me to re order it. This was several days after my email, and I had since bought it elsewhere. I emailed them I was not going to reorder, and over a month later, I get it in the mail. To send it back is over half the price of the product, so I emailed to ask if they were going to reimburse me for the shipping as well. They assured me they would, but never did.
This company's communication and customer service is awful. Anything they sell you can buy from more reputable dealers.
Customer Service
Quality of website
Value For Money
Brilliant Service!
Website indicated item I wanted was out of stock, GearZap sent email confirming this. Next day the item was delivered...what service!
Customer Service
Quality of website
Value For Money
Kobo Ereader Cover
It is a beautiful cover. Not leather but feels like it. It is padded and so a great protection for the Kobo should it fall. I like the feel of it and because it is very light the weight of the Kobo is not increased by much.
Altogether a great buy.
There is nothing about it that I do not like.
Mary H
Customer Service
Value For Money
Kindle Cover With Light
I wanted a cover for my Kindle but was pretty shocked at the cost of an Amazon one. Shopped around a bit and found the perfect cover with closing clasp, light and carry strap at GearZap. It's not real leather but the quality's good and I'm delighted - even with delivery it was only half the price of the Amazon ones I'd been looking at. Delivery was prompt, too. Result!
Customer Service
Quality of website
Value For Money
Superb International Shipping Service
Excellent service, all the way from the ordering to letting me know the shipping status to keeping the delivery time to Sweden. Also, they have very competetive pricing compared to swedish online stores.
Customer Service
Quality of website
Value For Money
Quick And Efficient
Easy site to use and product exactly as described. Arrived promptly. Would definitely use gearzap again.
Customer Service
Quality of website
Value For Money
Excellent Service
Very pleased with service .Kindle cover exactly as described .Quick delivery .Would recommend Gear Zap to anyone.
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