eGlobal Central Spain - www.eglobalcentral.com.es

Having bought a smart watch from EGlobal Central because it was slightly cheaper than elsewhere, I was not put off by the week it took to reach me.

However when the straps on the watch broke about a month later (a known fault in older versions of the product), EGlobal refused to replace the straps. I found it particularly poor that they denied the request immediately without even looking into the matter or accepting return of the item to assess it. Instead they took a long time to respond to any communication and each time rejected the claim and said it was my problem.

Moral of the story is that they may be cheap but you've got to hope that nothing happens to your product as it is more than likely that they will not honour the warranty

I ordered an item a month ago. They first told me that they cannot ship, because my address is wrong. I regularly get mails to this address, so it is clearly not wrong, and I gave them my phone number to speak about it, they not called me. I even sent them the link showing it on google maps, I tried to clarify why they think it is wrong, but even after sending them a lot of messages, they do never answered these simple questions: What is the problem with my address? If it is "wrong", how can google maps show it's exact position? When I send them a message, they send me back another usually after a week, but they do not answer my questions. After about a month, I got tired of them, and asked back my money. Now they tell me I have to wait for my money another month more!