AV-Experts - www.av-experts.co.uk

They had an extremely good offer on monitor that I was interested in so I though ok I will take the plunge. Website shown 5 in stock when I was ordering. I ordered 2 as I am using two monitor setup.

Couple of days later received e-mail sorry we do not have it in stock (website still showing in stock) and they should have it one or two weeks later.

I told them I can wait. The price changed to normal one and website for over a week still show that they have 2 in stock (same amount I ordered).

Today I get an e-mail sorry we have none we have to cancel your order (website still showing 2 in stock).

Very disappointed. If it was misprice just say it and I can understand.

Otherwise I see no justification for that sort of actions from the company (especially that all the times their website still show the monitors are in stock ready for delivery - of course price is higher now).

If it is a deal - AVOID. If it is normal price - well there are more trusted companies to deal with.

(With regards to AV-Experts response - you either do not accept more orders than you can fulfill or you sell at loss to maintain good customer relationships. I work in a company as well and more than once we sold or provided service at a loss to maintain good customer relationship. Apart from monitors I have been looking at Display Port cables for them - have the order been fulfilled I would buy the cables from the company as well. Since that did not happen - I will shop both for the monitors and cables elsewhere.)