RRP Discounts - www.rrpdiscounts.co.uk

RRP Discounts - www.rrpdiscounts.co.uk

User reviews
1

Customer Service

1.3

Quality of website

write a review

RRP Discounts - www.rrpdiscounts.co.uk

When you purchase through links on our site, we may earn an affiliate commission. Here's how it works.

RRP Discounts - www.rrpdiscounts.co.uk
1 14 user reviews
50%
40%
30%
20%
1100%
1

Customer Service

1.3

Quality of website

User Reviews

Guest
1

Customer Service

1

Quality of website

Garbage

They normally charge 100 dollars for these? Trash. Stringy and barely adds length or weight. also, took me over 5 months to receive them. Communication with the company sucks. DO NOT BUY

Stuart1974
1

Customer Service

1

Quality of website

Ipad Bundle

Ordered product in march - had part delivery of product but excluded iPad case which was main reason for buying the bundle - some story about rain damaging cases and would be sent out when they got new delivery. Have emailed and called several times - no responses to emails. On the occasions managed to get through by phone was advised would have case within 7 days. Last time spoke Susan on 25th July told would have in 7 days - still waiting and it's 5th september.

Do not buy from this company they are clearly a set of con-artists

DanielleJay12
1

Customer Service

1

Quality of website

Remy Hair Extensions

This is a con I ordered hair extensions back in February they turned up in April which where terrible 3 pieces pfftt as if they would do a whole head like the advert said.

I sent this back and asked for a full refund I had numerous telephone calls with them and they told me it would be sent I am still waiting to this day and I cannot get hold of RRP Discounts.

Do not deal with this company they just rip you off!

1
DanielleJay12

Do not use KGB DEALS

silvercorsair
1

Customer Service

Incomplete Ipad Bundle

ordered ipad accessory bundle in March of this year.Received part of bundle in April, but did not receive the silicon or black cases which was my main reason for ordering. I was told that rain had damaged a flat roof causing it to fall in damaging the goods in question, but that replacements were on their way. It is now the end of June, and despite many phone calls and a promise from someone called Jodie to phone me back,I have heard or received n

nothing.

pamukov
1

Customer Service

Conned!!!

I ordered a product through a deal website and paid the postage fee which was £5. It's been a month and my product hasn't arrived so I contacted the deal website where they told me that they are issuing refunds as pretty much nobody has received their items. I will get my money back but I can kiss that fiver goodbye. Tried to contact RRP Discounts many many times on the phone and through email and they hardly ever respond. I would stay away from them, it's not worth the gamble. But if you are in a similar situation and need a phone number (as there isn't one on their website), this is the one they gave me: 01772 458188. Good luck!

2
pamukov

I transfered them the money from my account so I'm not sure I would be able to do that but I'll talk to my bank and ask.

Guest

Hi, You can retrieve the postage through Paypal or your credit card provider!

thefuzz100
1

Customer Service

1

Quality of website

Rrp Discounts - Richard Turner - Con Artist

Where do I start with the rant. 2 x Full head of Remy Hair extensions ordered from RRP on 26/02/2012 using a voucher purchased from KGB. 14/05/2012 1 set arrived in post. Quality of hair - absolute s**t.

Have been emailing RRP ever since (and inc numerous emails before asking where my order was) and still to this date have had no contact. But then again, why would they contact me, they've had my money.

I'm going down to Ladbrokes now to put a bet on that RRP go bankrupt within the next month, well, I need to recoup my losses some how!!!

Unfortunately there is no facility to give them no stars.

Also, to anyone else that is suffering at the hands of Richard Turner at RRP, notice how they have now taken their customer service telephone no. off of the website. The Ladbrokes bet is looking to be a safe one :)

I'm just in the process of contacting KGB to see how helpful they can be.....watch this space.

4
thefuzz100

Hi Pamukov, thanks for the no. I'll start ringing it now : )

pamukov

Hi, I bought another item through Deal Cloud and I've had problems with contacting them too. I got a phone number which might help you: 01772 458188. They do answer on a rare occasion ( 1 out 10 calls in my case). But I would go and get my money back from KGB if I were you. :)

thefuzz100

Morrisonmandi. Absolutely no where at the moment. KGB keep passing me back to RRP Discounts. However I did get an email from someone at dazzledeals??? Not sure if they are one and the same, we'll see. They started off the email to me stating that KGB had contacted them to say I had a problem, they knew nothing about it and could I tell them what it was. Never the less, I was fuming as I'm sure the receipient of my email must've gathered!!!

If you've not received your goods don't bother, the hair extensions are awful. I've got enough split ends of my own without paying to clip someone elses in my hair!!!!!

I'd go straight to KGB and get your money back.

Good luck : )

Morrisonmandi

Hello how did you get on with KGB. I ordered the exact same thing And my code wouldn't work. I've emailed them but no reply and just like u said there phone number has now been taken off. Please let me know how u get on thanks Mandi x

JL01
1

Customer Service

1

Quality of website

Would Have Given 0 Stars If It Was Possible

Like a number of other people on here I ordered the Remy hair extensions in February and have had the same problems - did not arrive for months despite continous chasing, and when they did arrive they were awful. Requested a refund which they acknowledged I was entitled to after another 3 or 4 emails, which is supposedly 'being processed'. That was over a month ago and so far no money. They generally don't reply to your emails and their phone number doesn't ever seem to be working. Wish I had read these reviews before ordering as this company are a total joke and I would never buy anything from them again. If you are considering buying anything from RRP discounts don't - it is a complete waste of time and money.

1
DanielleJay12

I have had exactly the same problem with them

RonMyers
1

Customer Service

3

Quality of website

Got To Be A Scam Company !

Bought a Memory Card via We Love Local, who by the way have been exemplary in this issue, two months later and despit four E-Mails requesting delivery, not a word from Richard Turner, never had the decency to reply to any of my E-Mails.

From where I sit the company looks like a rip off scam machine.

amber19862008
1

Customer Service

1

Quality of website

Remy Hair Extensions

RIP OFF AND WRITE OFF!!! Like others, I too bought these in Feb from KGB DEALS/RRP DISCOUNTS...what a load of bull. Same situation, waited weeks then into months. Been in contact with RRP who fobbed me off about sickness, contacted KGB who told me I can have a refund and choose to wait until my order was received. Received my order last Saturday and to say that I am appalled is an understand. The extensions are rubbish. No way on earth are these a full head...1 4clip (which half the clips are bent), 1 3clip and 4 1clip. They aren't the correct colour and no way are real hair. I got in instant touch with both services and neither has bothered to get back to me. RUDE!!!! I have no un-scribed from KGB as I don't want to use this service anymore and as for RRP...well what I want to say about them I couldn't possibly write on here. I have since contacted Watchdog about this too as I am looking to take this further in the Sale of Good Acts as I'm getting no where!!

6
sasha12345678

I ordered my remy hair extension and they never arrived that was in October!!, KGB are useless when emailing me they weren't even interested . Finally got through to them! he promised a cheque would be sent in Deember!! shock no cheque arrived . He does not answer the phone i suspect he can see my number calling! finally got through having to use someone else phone to get him to answer he promised i would get the money via bacs .... one week later still no pay called all week no answer again used someone elses phone and got through! he promised it would be here by today shock no money! do not use EDD products!!!

Guest

Have just been conned with the same hair extensions through KGB Deals and EDD Products...I am soo upset have contacted Citizen's advice Bureau and definitley considering Watchdog there's no way Im letting them get away with this one!!! I had to go with our food whilst waiting for my hair extensions as used my last bit of money before I got paid again! All in all I paid £53.00 for two packs and the hair is as if its come from the market! Disgusting!

DO NOT USE KGB/ EDD or RRP!!!

DanielleJay12

I have had exactly the same problem with these hair extensions if you get any joy about watchdog please get in touch

amber19862008

Hi to both and thank you for leaving some comments! :) I haven't heard anything back from Watchdog so may try them again. I eventually managed to get a response from KGB and told me to send back the item (perhaps recorded) to RRP and email KGB when I have done for them to match up my refund. Biggest load of rubbish.

Will keep in touch if I hear anything. Perhaps it could be an idea if you guys contact Watchdog too...the more the better and likely to get their attention?

Thanks

PAULINESMAJE

I have had the same problem. I only redeemed one voucher originally I waited approx 11 weeks to come and they were an absolute disgrace and wrong colour. I have a further two vouchers for remy hair which I did not want to bother with but KGB told me I had gone over the period were I could get a refund from them and therefore I should redeem with RRP. I have tried this today but their website wont allow me to enter voucher codes. Upon closer inspection it tells me the expiry date was 29th May but the small print tells me 3rd June. If you hear anything from Watchdog please would you refer back to this website so that other people can follow whats happening. I am prepared to back you up.

Guest
1

Customer Service

18" Remy Hair Disgrace

I ordered the hair in February, firstly my voucher code didn't work and after weeks I received a new one, then I waited 8 weeks for actual delivery of the hair, when promised delivery time is 14 days. During the 8 weeks I called and emailed RRP discounts but couldn't get through at all to speak to someone, the line is either engaged or just rings and no one answers. They answered my first email months ago telling me the supplier was long term sick, but i heard nothing after that and all other emails i sent thereafter were completely ignored. I emailed kgb to ask what was happening and they assured me the hair would be delivered by the end of last week, which it was. I finally received the hair on Friday, all I can describe it as is an IMMENSE DISAPPOINTMENT and a complete DISGRACE. I was also extremely offended that rrp discounts could assume that anyone would believe that the piece of hair they sent is actually genuine Remy hair, the quality is extremely poor and feels synthetic, the hair isn't even the right colour, I ordered colour 2 (darkest brown) and they sent a very light brown which could never ever pass off as a colour 2 and doesn't come close to matching my hair colour.

I have now emailed kgb to ask for a full refund and waiting for a response.

I'm very disappointed and would never even think of recommending rrp discounts to anybody

1 - 10 of 14 items displayed
1

Q&A

There are no questions yet. Be the first to ask a question.