Snapdeal - www.snapdeal.com

I bought Panasonic eluga from snapdeal(Order number 7143138691) around 7 months back. This mobile started giving problem after 15 days of usage. There was problem with charging port, headset jack and the mobile used to heat up after using continuously for just 15-20 mins.

After waiting for 3 months, i could not cope with this problems from this hand set and visited one service center and got it checked by the center people, to my surprise the handset was already opened and there was something written(SV) inside the mobile(attaching the snap) and the center guy told me that this handset is a used one(refurbished one), called up snapdeal customer care center.They told me to visit another Panasonic customer care centre and get the handset checked .I visited this center(sree sakthi telcom service center rajajinagar) these people are very rude and un professional. They made me visit many times and they took one month to get it repaired. Even after there claim of repair being done, the device has the same problem which were there at the beginning.

I suggest people not to buy any products from snapdeal. even i got similar complaints about snapdeal from many people. This is a bogus online marketplace. After many months of failed communication with snapdeal, i am now going to social media and planning to sue them in consumer court for all this ordeal.

Dear All

It was a very bitter experience while shopping with snapdeal. They offer the worst services,which I guarantee you no other shopping sites can provide.Some of them are as:

1) Customer Support(once u have called u need to wait for atleast 5 mins.) and that too you will not get any valuable feedback.

2) Product Quality is even cheaper than the footpath one.

3) Last but not the least; you will never get your product on time and that's one of the most freaking S##it.

If you don believe me,you can have a one time experience.