ABC ModelSport (prior to November 2008)

ABC ModelSport (prior to November 2008)

User reviews
0

Customer Service

1.2

Quality of website

1.8

Value For Money

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ABC ModelSport (prior to November 2008)

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ABC ModelSport (prior to November 2008)
0.37 67 user reviews
51%
44%
31%
20%
13%
079%
0

Customer Service

1.2

Quality of website

1.8

Value For Money

User Reviews

Guest
1

Quality of website

Debited My Account Immediately, But I Did Not Rece

Debited my account immediately, but I did not receive the item ordered. It has been 1 year since I placed my order, and I still have not received it yet.All attempts to make contact have not been replied to so far.

Guest
0

Customer Service

1

Quality of website

Ordered Kit From Abc Modelsport In December 2007 W

Ordered kit from ABC ModelSport in December 2007 when web site showed it was in stock. I have never received anything. Been trying for 10 months to either get goods or money back.

john lpenny
5

Quality of website

Ordered Parts, Paid For Same, Had Order Confirmati

ordered parts, paid for same, had order confirmation email, did not receive my order or a reply to 22 emails and numerous phone calls (voicemail seemed to be full) until i sent recorded delivery letter asking for a full refund within 30 days. lo and behold i got an email from abc modelsport confirming my order cancellation, remains to be seen if i get my money back though?

1
john lpenny

got my full refund from abc modelsport. so my letter worked!

Guest
2

Quality of website

Ordered Parts From Abc Modelsport, Had Order Confi

Ordered parts from ABC ModelSport, had order confirmation. have received no other contact, have not received anything, no reply to 4 emails I've sent, voice mail seems to be full every time I try so cannot complain verbally.

Tracy Allen
1

Quality of website

2

Value For Money

I Ordered An Item At Beginning Of July And After N

I ordered an item at beginning of July and after numerous unsuccessful phone calls and e-mails eventually got through to someone late August! They informed me it must be lost in post. Waited one more week to no avail and finally got refund 7 weeks later.

Rotorbuster
2

Quality of website

0

Value For Money

I Ordered Parts For My Helicopter Online Because I

I ordered parts for my helicopter online because I have received prompt response from other companies and was able to get back to my hobby by the following weekend. abc modelsport emailed me saying that the order was dispatched which I do not think was the case because 9 days later I have not received anything. I have tried to call them and have sent them email messages with no replies yet.

mdbrackbay

Abc Modelsport Debited Money From Account, Claimed

ABC ModelSport debited money from account, claimed goods were out of stock. Did not receive a reply to my emails. They sent a substitute but have not refunded the difference yet.

Guest
0

Customer Service

2

Quality of website

Abc Modelsport Debited Funds From My Account When

ABC ModelSport debited funds from my account when the goods I ordered were not in stock.

They informed me the items have been posted but I have not received the goods.

Rarely answer phone whenever I phone, unable to leave answer phone messages as system apparently full.

Will not give me a refund even though goods were not received.

I have received half my order now. Make your own judgement after reading these reviews

Username75
1

Quality of website

Is Now Www.abcmodelsport.co.uk, But Doing Same Pra

Is now www.ABCmodelsport.co.uk, but doing same practice. Wish I had never dealt with them.Ordered truck, then after 2 phone calls from them with different reasons why I hadn't received the order, I cancelled by email and phone call. Got an email confirmation from them for the cancellation, but no money yet.Currently processing dispute with Bank.

Guest

They Did Not Call Me Back, Answer Emails, Send Out

They did not call me back, answer emails, send out my goods or refund you your money when you ask. I have called numerous times and emailed 6 times. They promised to send out goods 4 times (initially claiming lack of stock, then a stocktake!) and when I asked for my money back after 3 months of waiting, they suddenly said they had the item there and could send it out. I had already bought another elsewhere by this time and said I still wanted a refund. I am still waiting. ABC Model Sport have basically taken my money and seem to have no interest in returning it.

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