PC Specialist www.pcspecialist.co.uk

I recently ordered a new PC from PCSpecialist, the second time I have done so. It arrived quickly, it was easy to set up and was exactly as I expected. I returned to PCspecialist as their customer support has always been excellent, whether for troubleshooting issues with my PC, or dealing with replacement parts.

I recently purchased a high-spec gaming PC from PC Specialist and couldn't be happier with the experience. The website made it easy to configure the system exactly how I wanted, with plenty of options and helpful prompts to ensure all the components were compatible. The build quality is excellent, and I loved being able to track the progress of my PC with the 360-degree build view. Delivery was fast, and the PC has been running flawlessly for the two weeks I've had it. I did run into a minor issue with my monitors, but the support team responded quickly and helped me resolve it without any hassle. Overall, I'm really impressed with the service and the product — would definitely recommend PC Specialist to anyone looking for a custom gaming PC.

After deliberating over building my PC for almost a year, I finally used PC Specialist, when comparing individual prices of components, it actually works out cheaper. Their interface with notes for compatible parts was so handy and actually made the process really fun. I got a really good high spec PC for a great price and I love that I have 12 months interest free to pay it off. It did take a little longer to build than I thought it would but only by a day or two and they keep you updated every step of the way. It arrived really well packaged and when I couldn't get a small component to work, it was quickly fixed with tech support. Thank you!

I had an idea of what i wanted for a CAD Workstation. After i made my PC spec on-line I spoke to the sales department who guided me & tweaked my spec. Less than 2 weeks later it arrived & i plugged it in. It flies like i knew it would! Excellent!

I ordered a custom-built desktop PC for my wife, and she is absolutely delighted with it, thank you. I chose PC Specialist because the website allows you to choose many components with ARGB lighting effects, and a transparent case. The only issue was that the foam insert for transit that was inside the PC, had moved the graphics card support bracket so that it was touching a fan of the graphics card, causing fan noise. I was able to swing the support bracket back to its correct position supporting the graphics card, and the fans are now quiet. The PC now works very well.

I ordered a high end machine and recieved in roughly 2 weeks and was very happy with results, would recommend and order again in the future.

Progress steps and info on my whole build all the way through until it was delivered. I can’t thank them enough to be honest!,great price and very professional company.

extremely well build, cable management is perfect looks amazing

I chose PCSpecialist because their finance options made it possible for me to afford a custom-built PC for work, and the ordering and build process itself was quick, clear, and easy. That part of the experience was very positive. On the support side, the staff I’ve dealt with have generally been polite, helpful, and knowledgeable when I’ve spoken to them so no complaints about the people in tech department. Unfortunately though, I’ve had to speak to them far too often which has escalated to other departments where the experience has been disappointing. Since early on my PC has never truly run properly, and over three years it’s been back to them for RMA twice already both times leaving me without a working system for weeks, only for the same issues to crop up again. In between, I’ve had to replace parts myself just to keep it limping along and multiple calls to tech to be given diagnostics ideas and instructions for me to carry out . Now that the three-year build warranty has expired, I find myself having to fight just to get them to take responsibility and fix what I’ve been saying all along —while they frame anything they offer as “a goodwill gesture” rather than owning the long-term faults. It feels like they’re sticking rigidly to the legal minimum obligations rather than simply doing right by a customer who’s clearly had a lemon from the start. Bottom line: if you know your way around PCs and are happy to diagnose and fix issues yourself, you’ll probably find them fine. But for the average or casual buyer who just wants a reliable, worry-free experience, I honestly couldn’t recommend them.

Recently configured and purchased a laptop from PCSpecialist. Process was nice and smooth with plenty of configurable options. The laptop arrived very well packaged, happy customer here, would certainly recommend.