
Parts Arcade - www.partsarcade.com
Customer Service
Quality of website
Value For Money
Parts Arcade - www.partsarcade.com
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User Reviews
Customer Service
Quality of website
Value For Money
Trusted Webstore
Partsarcade is the number one stop for PC parts. For years, I have used and trusted Partsarcade with anything I ever needed for my computer. They have great prices, useful information, and fast shipping! Each product they offer generally have good images. The product pages also features component sizes (such as what size a motherboard is, what slots are within it, etc).
Customer Service
Quality of website
Value For Money
Totally Unresponsive, Unprofessional, And Unethical
i ordered 4x new network switches from them, and the order still hadn't shipped after a week. After not being able to reach them through their website, e-mail, or telephone, a filed a Paypal dispute. They then shipped only 1 out of the 4 units, and told us they would issue a partial refund but did not. When pressed about it, they Paypal would not let them refund us until we closed the dispute, which is blatantly false. When the 1 unit finally arrived, it had clearly been used before. We shipped it back to them, and despite their shipping the incorrect quantity and trying to pass of a used item as new, Paypal let them keep nearly $100 of the money for shipping and handling. On top of that, they are not in the US as they claim, which ended up costing us an extra $50 in transaction fees, on top of all the time wasted and delaying our project by weeks.
I'm convinced that any of the positive reviews of them on here are fake, as their customer service was absolutely abysmal and nobody that deals with them could possibly be happy.
Customer Service
Quality of website
Value For Money
Great Merchant
"This is a great merchant. I've ordered from them several times. Their prices are great and their delivery times are on point as well. Excellent communication from customer service throughout the entire process."
Customer Service
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Value For Money
Very Positive Experience
I really appreciated getting a great deal and receiving my replacement Hard drive in a timely manner. Thanks!
Customer Service
Quality of website
Value For Money
Easy Return Procedure
I ordered a new, retail-box Intel CPU. They sent me something else. After a couple of conversations, I was told I would receive a full refund in one business day, without having to return the item.
Customer Service
Quality of website
Value For Money
Partsarcade Is Reliable And A Pleasure To Work Wit
PartsArcade is reliable and a pleasure to work with. Over many years pf purchasing from them, never have had an issue on product or services.
Customer Service
Quality of website
Value For Money
Great Products And Great Service - I'm Just Thank
Great Products and Great Service - i'm just thank full they had my parts for my older computer that i love to use and i have enough spare parts now to last for a good while.
Customer Service
Quality of website
Value For Money
Great Prices
GREAT PRICES. ALWAYS HAVE WHAT I NEED. HIGHLY RECOMMENDED
Customer Service
Quality of website
Value For Money
Helpful
PartsArcade delivered the item I ordered quickly, and they were quite helpful when I emailed them for assistance.After having a successful interaction with them, and after seeing some of the reviews of their store around the web, I felt obligated to share my own positive experience.
Customer Service
Quality of website
Value For Money
Excellent
Great communication and fast shipping - a pleasure to do business with!
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