
Compucall and MaxAdmin - www.maxadmin.net
Customer Service
Quality of website
Value For Money
Compucall and MaxAdmin - www.maxadmin.net
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User Reviews
Customer Service
Quality of website
Value For Money
Goods Never Received, Dead Phone Number, No Refund
Compucall (MaxAdmin) sells discount software on their website, www.maxadmin.net.
The trouble is, they don't send the goods after you pay. I spent over £100 on software, and initially when a week went by and I heard nothing, I emailed this company. I received a reply, in broken English, assuring me that they were backlogged, but I would get my software in a few weeks time.
I wrote back and said that this wasn't really acceptable, as I needed the software, and expected it, within a week or, latest, two weeks. I received a reply back telling me they didn't 'like my manner' and that after this purchase was completed I would no longer be able to shop on their site.
I kept waiting for the software. It never came. I kept emailing the company. They were now ignoring me. I then threatened to phone police if they didn't confirm when they sent me the software.
They replied saying they sent it 'yesterday,' but without evidence.
I never received it. I kept emailing them. Nothing back, then got an 'automated' email reply saying they were 'out over summer' and would return in September.
I then reported this but it was only treated as a 'dispute' given I willingly paid for goods.
Also, both the phone numbers they list are dead numbers.
AVOID!!!
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