
Wool Overs France - www.woolovers.fr
Customer Service
Quality of website
Value For Money
Wool Overs France - www.woolovers.fr
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User Reviews
Customer Service
Quality of website
Value For Money
Good Service And Product
I pretty much never buy any article of clothing online but made an exception this time to buy someone a present, an article I couldn't find in stores around me. The online process was smooth and I was able to order without any issue. I would have liked to see all colors available for all sizes but the color I settled on was I suppose the one that is ordered the most.
Since I ordered from another country, it took a while for the package to get to us (about 2 weeks by regular mail). Before getting it and since I was concerned, I did call customer service and the person was extremely nice and explained that they were expecting the 2-week timeframe and that they would however help me further if the order was not received after that period.
Overall, I'm very satisfied with the order and the person who received it is extremely pleased with the quality.
Customer Service
Quality of website
Value For Money
Très Beau Polo Livré Rapidement
je suis très contente, j'ai du reste passé une autre commande. Je verrai à l'usage pour la qualité.
Super Rapport Qualité-prix
J'aime beaucoup la qualité, mon pull et mon gilet ne boulochent pas malgré des lavages fréquents. Et en plus c'est pas trop cher.
Customer Service
Quality of website
Value For Money
Wam Bam Thank You Woolovers ! :- ))
Pretty colors, Suiting and easy wear cardigans .
Well made!
Customer Service
Quality of website
Value For Money
Je N Ai Jamais Recu Ma Commande
j ai commandé sur le site wool overs, apres 15 jours je n avais toujours rien reçu....je les ai contacté...il y a une super communication, ils répondent très vite. Ils m'ont dit d attendre encore 15 jours (15 jours de perdus)....Je les ai donc recontacté 1 mois apres la date d achat de ma commande pour dire que je n avais toujours rien reçu...ils m ont répondu qu'ils allaient m'envoyer un formulaire par la poste que je dois leur retourner afin de m'envoyer de nouveau ma commande....
en bref il va me falloir 2 mois pour recevoir 2 pulls...
il y a une très bonne communication mais dès qu'il y a un probleme les délais sont interminables....
Customer Service
Quality of website
Value For Money
Nice Soft Jumper
Just an ordinary round-necked jumper, but the yarn mix is the special thing about it - very soft, lovely to wear and it washes well too. Nuff said.
Customer Service
Quality of website
Value For Money
Wool Over France But Not Too French
I received the sweater I ordered but the colour was more creamy than the white we could see online. I cannot return this item because it will cost me half the price of the order to send it back to the UK ! you need to have a french warehouse to collect unwanted items. As a result I keep a sweater I don't like and will probably never wear, waste of money !
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