StyleMyOutfit - www.stylemyoutfit.com

Love the fashion necklaces on this website, have placed 4 orders over the last 6 months and happy with my items and quality.

Ordered some costume jewellery in the morning and it arrived the very next day! got an email to say it had been sent. Very happy with the quality and price! Have ordered again with a 10% off discount voucher.

If you've never heard of Style My Outfit before, count yourself extremely fortunate as they happen to be simply the worst retailer in the universe. I ordered some goods which, when delivered, turned out to be not what I wanted. Rather cheap and nasty actually, but that's a chance you take when the price is low so I wouldn't fault them on that score. Tried to take it back. Their published returns policy offers shiny new refunds to those who return unwanted items in 7 days. To do you, so simply contact SMO who will issue you with a returns code. Sounds simple, but this is where the problem begins. Tried contacting them by email. Several times. No response. Tried submittting an online query form. Numerous tiimes. No response. Tried calling. Repeatedly. This time, result! A response. But sadly only an answerphone flossie promising to faithfully record my message. Before promptly telling me the mailbox is full even before I've even drawn a breath for my first word. So then I returned the goods anyway to their published address, accompanied by a short email highlighting the farcical nature of their business model, and politely requesting a refund. A month later, of course no response. I will, however, pass the remaining time by taking them to court. Ignore the misleading star rating incidentally - they hadn't had sufficient time to make provision for a 0.01 rating . Never again.