Stylecreep.com - www.stylecreep.com

Stylecreep are both a standalone website and also operate on ebay as a seller using the name amateurs_and_professionals. I bought 3 items totalling £143 the ebay listing stated postage was £2.50 - Royal Mail 1st Class Signed For, for the first item and additional items were free. Yet at the checkout I was charged £7.50 postage (3 x £2.50). I contacted the seller who suggested I could buy from the Stylecreep website direct, I did not wish to do this as it would be against ebay policy, I believe it is also a violation of ebay policy for the seller to suggest it. The seller couldn't supply a solution as didn't appear to understand how to set ebay preferences on their own listings, I therefore was told to pay the £7.50 and they would refund the difference - which I did. When the seller had shipped the order I wasn't supplied with the tracking number, as is usually the case on ebay nowadays, I think this is also ebay policy, so I again contacted them. They supplied what they claimed was a tracking number but it wasn't as it only stated it would be updated when the item had been delivered. I had placed an order for £143 and wanted to know when it would be delivered, so I could arrange to be at home to take delivery, which I consider reasonable. After messaging the seller several times they then phoned me at home without my permission, they were rude and argumentative to the extent that I had to hang up on them. When the items were finally delivered they had been sent via the untracked 48hr Delivery service, not the Royal Mail 1st Class Signed For as per the terms of the contract I entered into on ebay. The terms the seller themselves had set out. I then discovered the seller had bocked me from buying further items from them on ebay. A demonstration of their arrogance that I would even consider it after the contempt they treated me with.