
Luna Falls - www.lunafalls.com
Customer Service
Quality of food
Quality of service
Luna Falls - www.lunafalls.com
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User Reviews
Bikini Made Exactly How I Asked
Had a great experience and the lovely lady made the bikini for me in a faster time frame as I booked a last min hols
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On Trend Swimwear, Lovely Patterns Prints And Styl
On trend swimwear, lovely patterns prints and styles to choose from.
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Lovely Swimwear
Lovely brand made me some bikinis very last minute for my holiday that was also very last minute! Great customer service and I loved everything it all fitted so well too!
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Best Bikinis Ever
Amazing customer service perfect bikinis that fit my body perfectly all made to order I got 4 and was not disappointed. So in love highly recommend
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Fantastic Service!
Quick delievery for a beautiful bespoke bikini
I've had terrible service, ordered a swim suit nearly 2 months ago now and not had anything despite paying and been told it was on its way several times. Now, I can not get in touch and have no replies to any emails or attempted contact.
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Favourite Boutique For Bikinis
I order my bikinis from Luna every time I go on holiday and can honestly say I wouldn’t shop anywhere else! Such affordable price and the quality is amazing, have recommended to all of my friends who are now regular customers! Customer service is second to none and the turn around time is very quick considering all garments are designed and hand made! Can honestly say that this is my favourite boutique!!!
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Highly Recommended!
I ordered a swimsuit for my holiday in March. It came fairly quickly and fitted perfect. The pictures on the website does not do it justice, the print is AMAZING! I also received a discount on signing up to the website which came in handy. Will definitely be ordering again!
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Amazing Quality Stand Out Bikini
I ordered a bikini from Luna Falls which arrived within 10 days
So impressed with the style and quality
no one else had my bikini on holiday which was a bonus
cant wait to order more!
Highly reccommend
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Awful Products Badly Made
My daughter bought a swim suit from here, they looked great online, it was supposed to be a 10 but was more a 16-18. It was so badly made the tension on the seams were loose and the hems were not sewn. Would not entertain a refund. BEWARE they say these are bespoke items made to order so PayPal will not give refunds. If your going to buy from here make sure it’s with a credit card at least that way there is some protection for faulty goods. Wouldn’t recommend at all.
Customer Service
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Never Shop With Them!
I ordered items on here, a higher price than I would normally pay, however the items looked pretty and of good quality. My delivery arrived promptly (with no delivery information), however, the item I received was similar but not the same as to what the picture online was. The bottoms of my bikini were basically two bottoms halves sewn together and so were unwearable as the front was then large and baggy. I wrote to the company promptly to be told 'we don't do refunds'. I responded saying that the bottoms were faulty, with more details and emails. The emails then stopped coming from the company and I was ignored and out of pocket from them completely. They have awful quality products and even worse customer service, money motivated is all!
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