Luna Falls - www.lunafalls.com

Luna Falls - www.lunafalls.com

User reviews
3.3

Customer Service

2.8

Quality of food

2.3

Quality of service

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Luna Falls - www.lunafalls.com

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Luna Falls - www.lunafalls.com
4.2 10 user reviews
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120%
3.3

Customer Service

2.8

Quality of food

2.3

Quality of service

4.3

Quality of website

3.4

Value For Money

User Reviews

Shellyth0m

Bikini Made Exactly How I Asked

Had a great experience and the lovely lady made the bikini for me in a faster time frame as I booked a last min hols

Natasha35555
5

Customer Service

5

Quality of website

5

Value For Money

On Trend Swimwear, Lovely Patterns Prints And Styl

On trend swimwear, lovely patterns prints and styles to choose from.

Jellyann1
5

Customer Service

4

Quality of website

5

Value For Money

Lovely Swimwear

Lovely brand made me some bikinis very last minute for my holiday that was also very last minute! Great customer service and I loved everything it all fitted so well too!

Emily_gilmour12
5

Customer Service

5

Quality of website

5

Value For Money

Best Bikinis Ever

Amazing customer service perfect bikinis that fit my body perfectly all made to order I got 4 and was not disappointed. So in love highly recommend

AmySaunders10987
5

Customer Service

5

Quality of website

5

Value For Money

Fantastic Service!

Quick delievery for a beautiful bespoke bikini

1
Lomaxed

I've had terrible service, ordered a swim suit nearly 2 months ago now and not had anything despite paying and been told it was on its way several times. Now, I can not get in touch and have no replies to any emails or attempted contact.

zoewilkins
5

Customer Service

5

Quality of website

5

Value For Money

Favourite Boutique For Bikinis

I order my bikinis from Luna every time I go on holiday and can honestly say I wouldn’t shop anywhere else! Such affordable price and the quality is amazing, have recommended to all of my friends who are now regular customers! Customer service is second to none and the turn around time is very quick considering all garments are designed and hand made! Can honestly say that this is my favourite boutique!!!

Juicyfruit1009
4

Customer Service

5

Quality of website

5

Value For Money

Highly Recommended!

I ordered a swimsuit for my holiday in March. It came fairly quickly and fitted perfect. The pictures on the website does not do it justice, the print is AMAZING! I also received a discount on signing up to the website which came in handy. Will definitely be ordering again!

Guest
5

Customer Service

5

Quality of website

5

Value For Money

Amazing Quality Stand Out Bikini

I ordered a bikini from Luna Falls which arrived within 10 days

So impressed with the style and quality

no one else had my bikini on holiday which was a bonus

cant wait to order more!

Highly reccommend

Guest
1

Customer Service

3

Quality of website

1

Value For Money

Awful Products Badly Made

My daughter bought a swim suit from here, they looked great online, it was supposed to be a 10 but was more a 16-18. It was so badly made the tension on the seams were loose and the hems were not sewn. Would not entertain a refund. BEWARE they say these are bespoke items made to order so PayPal will not give refunds. If your going to buy from here make sure it’s with a credit card at least that way there is some protection for faulty goods. Wouldn’t recommend at all.

lolabikini1
2

Customer Service

2

Quality of website

1

Value For Money

Never Shop With Them!

I ordered items on here, a higher price than I would normally pay, however the items looked pretty and of good quality. My delivery arrived promptly (with no delivery information), however, the item I received was similar but not the same as to what the picture online was. The bottoms of my bikini were basically two bottoms halves sewn together and so were unwearable as the front was then large and baggy. I wrote to the company promptly to be told 'we don't do refunds'. I responded saying that the bottoms were faulty, with more details and emails. The emails then stopped coming from the company and I was ignored and out of pocket from them completely. They have awful quality products and even worse customer service, money motivated is all!

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