Fit Custom Shirts - www.fitcustomshirts.com

Fit Custom Shirts - www.fitcustomshirts.com

User reviews
3.4

Customer Service

3.5

Quality of website

3.6

Value For Money

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Fit Custom Shirts - www.fitcustomshirts.com

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Fit Custom Shirts - www.fitcustomshirts.com
2.82 11 user reviews
536%
49%
30%
29%
145%
3.4

Customer Service

3.5

Quality of website

3.6

Value For Money

User Reviews

Guest
1

Customer Service

1

Quality of website

1

Value For Money

Never Received My Order, But Was Charged!

I placed my order on 12.9.16 for Christmas presents for husband. Never received. 5.8.17, still have not received. I contacted them several times, then when they finally answered, they said there was question about the order. I had never heard there was an issue. I answered the question then and received confirmation of the sizes. Still no shirts. I have canceled my order and requested a refund. No shirts and no refund so far. BEWARE, I BELIEVE I WAS SHAMMED.

WAXALEXANDRIA
5

Customer Service

4

Quality of website

5

Value For Money

4 Years And Very Happy

I live in the DC area and am suited up every day, and many times work every day. I have always had a hard time with shirts because I have a thick neck and chest and a skinny waist. NOTHING off the rack will work other than a tent. I needed something that looked smart, but that I could buy often without going broke. Once I got the "drill" down, it's been a joy. My measurements are in the system, they're easy to adjust when needed and response is always quick and efficient. I highly recommend - they give amazing service and quality.

jotham
1

Customer Service

1

Quality of website

1

Value For Money

Terrible Service - Stay Away!

So I ordered a shirt through these guys for a wedding thinking that they could get me something of good quality. Why not, their site looks great and they seem to be very up with social media, etc. I am now 7 weeks and waiting for a shirt that was supposed to be delivered over a month ago. I have tried to get in touch with the company through chat, email, messaging, and phone with no luck. These people have the worst customer service, and if they were based in the US they wouldn't last a month given how poorly they conduct business.

Please do yourself a favor and go through someone else.

I am rating them at 1 star, but they don't deserve any.

1
Haystack1

I couldn't agree more. I shop often for custom shirts. I should have read these reviews before purchasing. But I did not. My shirt delivery was delayed by 3 weeks and when it came it did not fit well. Customer service was not very forthcoming. But I am still a strong advocate of custom shirts. I am a large sized guy and find it very difficult to get shirts my size. There are better custom shirt makers out there. I buy regularly from vitruvien.com & blacklapel.com. I would recommend their service.

radioeng

Scam

Fitcustomshirts.com are theives! I am not sure if they have created all these reviews, but I ordered 6 shirts from them and received only one. Now everytime I communicate with "Ray Johnson" I am told the balance will be shipped in 3 to 4 days. It has been over 60 days. They are not located in Canada, they are in Pakistan.

Shame on me and you if you order something from them.

2
Jamica

I have not read this type comment about them from anyone else. This is only you who have experience with them in a bad way.

I am not saying they are perfect all the time. This I am sure.

Location never matters if one is providing good quality services. If they did wrong one time not fix that they are wrong all the time.

radioeng

An update, today, 5 days after I posted this review I received the order. However, one shirt is the wrong color. The quality is ok for what you pay, but the customer experience is disgracefully. It was just a nightmare dealing with them.

emilymorgan
4

Customer Service

4

Quality of website

4

Value For Money

How Bespoke Shirts Differ From Made To Measure Shirts

The average man may not have a problem buying shop bought shirts. But it’s difficult to find shirts in shops that will fit men who are bigger, taller, or shorter than the average man.

A bespoke shirt company may be able to help. Bespoke shirts can be affordable and a good investment if you choose the right company.

How Bespoke Shirts Differ From Made to Measure Shirts

The patterns for bespoke shirts are different than a made to measure shirt. A made to measure shirt is a shirt that is already made, but adjusted to fit your measurements.

Bespoke shirts use a unique patter that is custom made using your measurements. Since the pattern of this shirt is made from scratch, your shirt will fit you better than a shirt that has simply been adjusted to fit you.

Saving Money with Custom Made Shirts

In general, custom made shirts may be expensive. However, some costs can be cut if the company operates through the internet.

Since the product is posted directly to the customer, this saves on postage costs for the company and the client. The client measures himself for the tailor made shirts he’s ordering. This saves time because the tailor already knows the measurements.

Guest

Try This One

Hi there it was a terrible experience ordering my custom made shirt for my very important presentation. I was in shock to see my shirt when i unpacked it. I called the company guy but no one was picking up the phone so i emailed them but still waiting for the reply:( But thanx to my friend Alfred who gave me this company's address and i got an urgent delivery of my desired custom shirt in white:)

adsmilth
5

Customer Service

5

Quality of website

5

Value For Money

More Than Expectations

The experience with Fit Custom Shirts exceeded expectations in every way. The staff noticed that our shirts looked like they were for a charity event, so they proactively reached out, asked about the event, and donated towards it. The shirts look great. They are exactly what we designed through the fun and easy-to-use website. I will definitely be using Fit Custom Shirts’ services the next time I need shirts.

Kenn77
5

Customer Service

5

Quality of website

5

Value For Money

Now My Son Love To Be Dressed In Formal Clothing

Most fathers are worried about the dressing of their kids, especially for boys when they are grown up. My son has never been into formal dressing and simply hated the shirts and other stuff. However, all of his notions are changed since he has started using custom dress shirts from Fit Custom Shirts. He said the website was easy to use and he liked that he could follow the progress of the shirt between ordering it and it being delivered. Now he mostly get dress in formal clothing. I myself have ordered couple of custom dress shirts and hope to see them soon.

Bump
1

Customer Service

3

Quality of website

1

Value For Money

Fitcustomshirts.com (hard To Work With, Took My Money)

So I'm about to get married and I wanted to order custom shirts for my groomsmen. The website ( fitcustomshirts.com is not designed to order multiple sizes so I contacted the company and the next day they sent me an excel spreadsheet to fill out. I did and sent it back in. They quoted me a price, but failed to give me the discount they advertised on the website. So I emailed them and told them them I would like the discount they advertised. They applied this to the order the next day. I then checked the shipping on the website. Turns out on the quote they were charging me for shipping extra shirts as well. So I emailed them again and let them know they were still charging me to much. They responded the next day. At this point I started to get nervous. I found more reviews on the company and read through the website in detail. Turns out there are multiple reviews saying the shirts are not bad but are not a custom fit, they are to big. Then I found on the website itself that they pad the shirts by 5, 6, or 7 inches. So I ended up talking with them on the phone which was difficult in itself because of the amount of time I had to wait. Once I was finally able to talk to a representative he blamed the cost mistakes and wait time on a computer glitch. We ended up arguing for some time about how to measure shirts. He told me they would pad my shirt 5 inches I told him that was to much. He told me it was not. I told him it was. He told me that I was wrong and they would pad my shirt 5 inches. I told him that was not going to happen. He asked me to measure a custom shirt I had made previously, I did. Turns out this previous custom shirt was padded 1 inch. He told me I gave them the wrong size measurements from my body. (I had a friend measure me and it was quite accurate). At this point he told me to measure the shirt instead of my body and to have all of my groomsmen do the same. So I went back to my groomsmen to get custom measurements. But getting measurements is difficult when you are in a time crunch and your groomsmen are scattered across the globe. This combined with the poor customer experience I had experienced so far led me to cancelling the order. Which I did, and I did again... normally I hear back within a day from them. Turns out when you cancel an order you don't hear back. It has been 9 days and counting... I just finished filing a complaint with the credit card company, hopefully they can get a response.

Guest

Way Too Big

Got the first shirt out of 3 I ordered, and it fits like a dress. Extremely long, it goes well beyond my backside and due to the way they had me measure it actually fits like a dress and shows off my buttocks if it's not tucked in. The waist and chest and extremely roomy, and I've washed it twice.

Now I haven't talked to them yet, I fired off an email asking what I should be doing to make it fit like I expected or if it's even my shirt as I did not get a shipping notification, just a package a few days early.

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