
Dressespro - www.dressespro.com
Battery Life
Customer Service
Ease of Navigation
Dressespro - www.dressespro.com
When you purchase through links on our site, we may earn an affiliate commission. Here's how it works.

User Reviews
Quality of website
Value For Money
Amazing Results!
I bought a beautiful dress for my 18th birthday ball and it looks amazing! Fit me perfectly! It did take quite a while for them to deliver but it was worth the wait. I would definitely buy from them again, I'm so glad I found this site!It looks identical to the picture on the website.100% satisfied!
Customer Service
Quality of website
Value For Money
I Am Disgusted With The Customer Service At Dresse
i am disgusted with the customer service AT DRESSESPRO this is an awful company. i ordered a dress for my birthday masquerade ball, i wasnt given much notice of the event so i have 3weeks to find a dress, fit in it and like it, so i found one on this site. NO WHERE on the site did it say that there was a back delay due to 'spring festival' EVEN after adding to cart and finalizing purchase there was still just the option of 'standard delivery' which in the smaller print was suggested 14days. after TAKING my money from my bank account, they then email me to say " due to spring delivery you will receive your order around the 15th march is that okay? if not why not keep it for your next event and we will give you 10% off ".....
what do you mean IS THAT OKAY? course it isnt as when i ordered it i typed in the date of my function, its 4 weeks before that date!
i have now sent 5 EMAILS requesting a FULL AND IMMEDIATE refund of my £186.15 and been ignored on EVERY occasion, ive rang the UK office multiple times and it is an answerphone only service, my 8 voice mails have been IGNORED.
i am a single mother with little money as it is, this dress was my birthday present and i now fear that its lost in translation. avoid this site at all costs, unless of course you like to throw money away.
DISGUSTING
Customer Service
Quality of website
Value For Money
They Are A Complete Scam, Do Not Order From These People
this is a complete scam they said they would refund my money on dresses that were very poor quality, so i returned to them as agreed with them, the company is refusing to release the dresses in customs so i have lost my bridesmaid dresses & my £400, they have refused to respond or refund, do not use this bad site you have no rights with this company i have no idea how they are allowed to trade in the uk.
they are appalling! & surely fraud as we know it in the uk!
Awful, Such A Scam
I ordered a dress from dressespro for my prom, which arrived in plenty of time. It was not exactly how it appeared on the site, but I wasn't that bothered, as things appear different on the Internet. The dress was too long ad slightly too big, despite having it "custom made" for my EXACT measurements. I took it to a good dress shop to have it altered where I was informed how badly the dress was made, and that they could and would not alter it, due to its appalling condition. The lining was a totally different size to the chiffon outer layer, and this was a miastake no good dress maker would make. After asking to send it back for a refund, I was made aware you had to pay for this, and it was not cheap. My advice to anyone would be to buy a dress you have tried on in a shop, and know us good quality.
Dear customer,
This is from Dressespro.com.
Sorry to make you disappointed. Could you tell us your Email address and your order number? Then we can know about the details and contact you immediately. We care about every customer's satisfaction, we will help to solve problems, make amends for unsatisfactory if we cause.
Your kindness and understanding is appreciated,
Best Regards
Dressespro.com
Customer Service
Quality of website
Value For Money
Beautiful Prom Dress - Just Fab!
All great thanks. My daughter was really pleased and I think she looked stunning. I must confess I did have my doubts when she wanted to order online, but thankfully everything worked out great!
Customer Service
Quality of website
Value For Money
Dresspro Review
OMG!!! This company is great. I'm that type of girl that gets worried very easly.So when i orderd a dress online,I got even more worried. The company dresspro are amaizing. Whenever I emailed them,they always replied back to me. I sometimes asked them the same questions because i was soo worried,but they always replied. I would really recomend you to buy a dress from this company. They are so fiendly,paitent and helpful. Like i said I would recommend this comapny to ANYONE :)
Customer Service
Quality of website
Value For Money
It Is Wonderful!
I HAVE RECEIVED MY PRETTY PROM DRESS, AND THIS DRESS IS VERY FITTED FOR ME.I'D LIKE TO RECOMMEND THIS WEBSITE TO MY FRIENDS!!
Customer Service
Quality of website
Value For Money
It Is Wonderful!
I have received my pretty prom dress a few days ago, and this dress is very fitted for me! I'll wear my new dress to the PROM, and i'd like to recommend this website to my friends!
Customer Service
Quality of website
Value For Money
Be Carrful
Ordered made to measure prom dress after watching video how to measure and carefully measuring- I do see and know how to measure! Dress arrived in reasonable time but was way to big. Up to three inches on busy waist and length. I measured the dress to prove it was made too big took photos etc but have only been offered £25 discount which will not be enough to get altered. It will cost £40 so would rather return it but have been told it will cost me £30 shipping fee and if they decide it's not their mistake I will only get half refunded. So I will have paid £83 and have nothing at all to show for it.
If the dress fitted it would be acceptable but is not made very well and material is poor. I would never buy from here or china again
We are terribly sorry your are not satisfied with your purchase.
And I am so sorry to hear you got the wrong fit for the dress you ordered.
It is of our concern to give our customer a quality service that is why
I will personally look into the situation and I hope we can come up to a favorable solution to this. Our customer service team will contact you shortly with the return form and instructions.
We are currently in the process of checking into your refund
We very much appreciate your feedback as it helps us work on improving our service and products.
Customer Service
Quality of website
Value For Money
Customer Review Help Me
Hi all, I ordered 2 gorgeous dresses in blue jay for my daughter 3 weeks ago. At first, I have no idea which to choose, for most dresses all look nice and affordable. Then, I take a look at customer video reviews, yep! They help me choose the best one!
You can click here http://www.youtube.com/watch?v=7KQ00mviKVo
Thank you so much Dressespro for these beautiful dresses.
Now I have received them, the fabric is so expensive looking and she looks amazing in the dresses.
Q&A
There are no questions yet. Be the first to ask a question.