Designerwear - www.designerwear.co.uk

Designerwear - www.designerwear.co.uk

User reviews
1.6

Customer Service

2.3

Quality of website

2.7

Value For Money

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Designerwear - www.designerwear.co.uk

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Designerwear - www.designerwear.co.uk
2.67 12 user reviews
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1.6

Customer Service

2.3

Quality of website

2.7

Value For Money

User Reviews

Hazza2021
5

Customer Service

5

Quality of website

5

Value For Money

Great Website

Great company, thanks would use again. Amazing product offering and quick delivery.

Cameron55
1

Customer Service

1

Quality of website

1

Value For Money

Do Not Purchase!

Disgusting and an embarrassment of a company.

Revived damage shoes, in a damaged box.

Returned them first class. Royal Mail have confirmed it was the correct address, they can even confirm the exact minute it was received and by which postman it was delivered.

Designwear have said they never received the package and have refused to refund any money.

Two months down the line they are ignoring my emails now.

Do not purchase anything!

1
JonasAX2

Seems they operate the same, since I lost my money in 2018.

JonasAX2
1

Customer Service

1

Quality of website

1

Value For Money

Non-responsive, Lost My Money Although Safely Returned Items

Returned my items within 14 days. They received my return 2 months ago, confirmed by DHL tracking, but have not sent me the refund. Not able to get a response from them either. Complete silence since the order was returned 2 months ago. Must now prepare to take the complaint further via third parties consumer rights organizations.

1
Cameron55

I’ve had the exact same experience. Still no refund!

Guest
1

Customer Service

1

Quality of website

1

Value For Money

Worst Online Shop Ever!

Poor customer service very unhelpful when they eventually respond to you will never buy from them again.

Pvcprinting
1

Customer Service

1

Quality of website

1

Value For Money

Avoid At All Costs

I have given this company 1 Star as you can't give anything less............

Spent nearly £90 on 2 polo shirts that both shrank in the 1st wash.....

This company made the decision to ignore my claim for an exchange based on photos they asked for. This despite me offering to send the offending items in for examination.

Matter now in the hands of trading standards along with a small claim being submitted.

Go buy elsewhere. Don't entertain this company.

Guest
1

Customer Service

3

Quality of website

2

Value For Money

Awful - Avoid Like The Plague !!!!!!!

This company is a complete joke. I received my items after 5 days and when they finally arrived, I got the wrong size. I then wanted to return the item, they only give you 7 days to return, whereas ALL other companies give you 14 days!!!! I emailed them for an authorisation code as advised on the returns form and they still haven't replied, after 3 days. So this would mean I would now be past my 7 days!!! This company is dreadful!!! AVOID like the plague

tambam289
1

Customer Service

4

Quality of website

1

Value For Money

One Word - Terrible

I can't deny that the products online look very nice, but I wouldn't know because mine has not arrived. I paid for next day delivery and then receive a text saying they won't be coming until Monday because no one is in. If you want a product you best be prepared to wait for it and then take a day off of work when/if it comes! So I emailed customer services to discuss the problem and I got a very rude message back. Annoyed is an understatement.

Guest
1

Value For Money

Ordered 25th April (that's A Month Now).

Ordered 25th April (that's a month now).

E-mailed customer service a week ago - no answer.

Credit card is debited but order is not sent.

This is my first bad experience when it comes to online shops. After a few hundred of orders I guess you have to meet the fraud eventually.

1
Guest

Unfortunately review sites like this are open for abuse from competitors making false reviews, to look at customer reviews go to our site.

ADSTAR15
4

Value For Money

Sweatshirt As Described On Web Site. The Product

Sweatshirt as described on web site. The product was of excellent quality. Well packaged. Dispatched promptly, hassle free. Even delivery time advised to nearest hour and delivered at time stated. Amazing.

Would definitely recommend.

Guest
5

Value For Money

Great Website, Easy To Use, And Good Value What Mo

great website, easy to use, and good value what more can you ask for. I had a problem regarding the delivery the customer services team sorted it out straight away. Thank you deignerwear.co.uk

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