
Cottonprint - www.cottonprint.co.uk
Customer Service
Quality of website
Value For Money
Cottonprint - www.cottonprint.co.uk
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User Reviews
Customer Service
Quality of website
Value For Money
Very Good Service
I was Very happy with the service I receive from cottoprint . I work in Events and promotions so use them often and will continue to do so ! they've not let me down once and in some cases have been exceptionally generous with charity events . I just wanted to take this opportunity to thank the team and give them a glowing review . I highly recommend them !
Cheers Guys
Matt H.
Customer Service
Quality of website
Value For Money
Very Happy With Our Order
We ordered a selection of embroidered fleece jackets and printed T-shirts from Cottonprint which we received last week. Really happy with the quality of the clothing and our logo looks great - exactly as we had hoped for. The team at Cottonprint were really friendly and helpful and made the whole ordering process very easy. We will definitely be placing another order.
Customer Service
Value For Money
Highly Recommended!
Having been recommended by a friend to Cottonprint I wasn't disappointed. I wasn't 100% sure what design I wanted and they were more than happy to create and send me several examples to choose from. The communication back and forth was great, and the delivery was very quick.
Would definitely deal with Cottonprint again!!
Customer Service
Quality of website
Value For Money
Appalling Service!
Utterly shocking service, I paid for my order and was then told that I was misquoted. Instead of calling me and explaining the mixup and asking for the extra cost owed, I had days of irritating and confusing emails to suffer through and it was impossible to get through to anyone over the phone. When finally they called me to take the extra payment (after my frustrated email calling them unprofessional) I thought all was well and the extra was paid with no complaint on my part. The following day, the owner called me up to argue that my email was "hurtful" and they weren't earning enough for my order so they're refunding me and cancelling my order after wasting weeks of my time. Unbelievably unprofessional and disgusting service. Avoid this company like the plague.
Customer Service
Quality of website
Value For Money
60 T-shirts Printed For School Leavers - All Perfect!
Excellent helpful, friendly service, brilliant value, good quality printing – I will definitely be recommending and using you again!
Customer Service
Quality of website
Value For Money
Superb
The team were knowledgable, helpful and very swift in their communication. The pricing is outstanding. The speed and quality of production was superb. I really couldn't fault them. The advice offered really helped us get the most out of our product, this is the sort of company which really helps a business grow.
Tip top
Customer Service
Quality of website
Value For Money
Apart From A Hold Up Getting The Designs Following
Apart from a hold up getting the designs following the Easter bank holidays, everything was quick and easy. Designs were made, reviewed, amended and then printed and shipped very quickly after the ball started rolling. He made things very simple and easy after these teething difficulties, and the product I received was of a very high quality, at a good affordable price, printed and delivered very quickly. Will be using again in the future.
Excellent Printing Quality
Excellent service with great attention to detail and high quality results!
Would definitely recommend to any friends/family.
Customer Service
Quality of website
Value For Money
Fantastic Service!
We have been buying from Cottonprint now for a number of years and they continually provide a fantastic service! The staff are polite and friendly and are always prepared to go out of their way to be helpful and precise. Goods are delivered promptly and we are always contacted prior to dispatch if there are ever any outstanding issues. Sometimes items may be out of stock but alternatives are always suggested.
It's a breathe of fresh air to find a supplier these days who consistently provides an A1 service. Keep it up Cottonprint!
Customer Service
Quality of website
Value For Money
Do Not Buy From Them !!!!
Purchased five items and only three arrived , no explanation and no refund offered . I then had to phone twice to get my refund and that was after I filed a PayPal dispute . They were very rude and no apology given . Shocking !!!
Hello
The delay for the refund was because you had opened a Paypal dispute so we were unable to refund for the 2 T-shirts
Kind regards Cottonprint
Nothing but lies , refund only offered once you realised PayPal was going to get me my money back ! Then I got cocky attitude over the phone ! Idiots
refund only offered once you realised PayPal was going to get me my money back ! Then I got cocky attitude over the phone !
Hello
we are sorry you are not happy with our service, the two missing items were out of stock when picked so were put on a back order for you, as soon as you advised that you required a refund this was done for you immediately
Kind regards, Cottonprint
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