Celeb-A-Porter - www.celeb-a-porter.com

i wish I had read the review on here before about celeb a porter. I also got messed about ignored several times by phone. had an email saying their fone lines were down which I don't believe as the problem went on for over a week. I ordered my dress well before I had planned to wear it and still didn't receive it. had a few emails sent back to me which wernt reassuring one bit. I feel very disappointed and let down by this company and advise any girl not to get fooled into buying something from them, do some researching and buy else where.when spending a far b it on a dress you expect to be notified when u should be expecting ur dress, notified of any problems and to answer the fone when the customer is reaching out. I got none of this and wish I never bothered with them in the first place. DO NOT BUY FROM THIS WEBSITE. ill be telling all my friends the same

I ordered a dress for my boyfriend's graduation and paid £8 next day delivery to ensure that it would arrive on time. It has been 3 days and the dress still has not arrived. I emailed celeb-a-porter and was ignored. I then tried phoning them and they would not answer. They then emailed me saying that my tracking number was 'misplaced' and that it should arrive soon (which I do not believe). I opened a dispute in paypal to get a full refund (as I no longer require the dress), which celeb-a-porter did not take kindly to. They responded with a very sarcastic email stating that I only need request a refund to receive and that my dress would arrive in due course, which makes me believe they haven't even sent it yet. I have asked for a refund but no reply as of yet. Considering the extortionate postage, I thought I would have received better service - especially from a company that is starting up and trying to build a customer base. DO NOT BOTHER WITH THIS COMPANY - THEY MESS YOU AROUND.