
Sunset Jungle sunsetjungle.co.uk
Customer Service
Quality of website
Value For Money
Sunset Jungle sunsetjungle.co.uk
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User Reviews
Customer Service
Quality of website
Value For Money
Do Not Shop
Awful customer services. Ordered a back pack for my daughter in September 2013, waited six weeks no delivery so chased through email. Said they would send another, guess what. Yes that's right no delivery. Further emails followed requesting a full refund emails now being ignored. DO NOT USED. YOU HAVE BEEN WARNED!
Customer Service
Quality of website
Value For Money
Money Paid Nothing Received
Ordered a toy story comforter as couldn't source a full size anywhere else. Money taken, heard nothing else despite númerous emails, no reply, rip off
Customer Service
Quality of website
Value For Money
Prompt Delivery Prior To Estimated Delivery Date
Received my items promptly and well before the estimated delivery date. I was a little worried because the items came from USA and contacted customer service. Received a response and assurance within 24 hours.
They said that most orders are delivered within 7-21 days because of the customs procedures. I got mine in 12 working days.
My kids are happy with the stuff because I couldn't get it anywhere here in UK.
3 Months Later...
I haven't got my order after 3 months. They already took my money. They don't answear when I try to contact them! Do you need more information ....
Customer Service
Quality of website
Value For Money
Do Not Order
IVE ORDER A YO GABBA GABBA BACKPACK OVER A MONTH AGO AND HAVEN'T HEARD FROM THEM
Customer Service
Quality of website
Company Is Quick To Take Money But Can't Reply To Email!
Ordered a school bag and lunchbox for my Son from here. Didn't realise it would be shipped from America and unlikely to arrive within the 2 weeks until he starts school, Emailed them twice asking them to cancel this order, the first email send immediately after receiving the confirmation, and 2 days on I still have not heard from them. If these items do not appear I will be making this a legal issue!
Would NOT recommend to ANYONE!
i ordered 3 days ago got one email they havent taken my money yet but like u said they dont respond to nothing i called the number u gotta leave a vm? never heard of such thing and i tried live chat but nonone available? I ordered under guest but i dont even know how to cancel my order!! and after reading this it worries me!! if anyone knows how to cancel order as a guest before they take money please let me know cause i got a bad feeling bout these guys now expecially after reading these reviews!!!
Customer Service
Quality of website
Value For Money
Awesome Kids Site For For Cool Stuff!
I've ordered from Sunset Jungle a few times already... and every time I've been happy with my purchase. The price is good, the items I got have been great, and the delivery time is on time. This time however, I ordered from them while on our annual vacation with my family, and had some important items delivery for my son's much needed swim trunks that we forgot at home. Couldn't find some locally here. He's very particular. The trunks were exactly as expected and made it right on time. Very happy son and family :)
Customer Service
Quality of website
Value For Money
So Glad I Tried Them
I was a little concerned ordering from them considering the stuff comes from the U.S.
Delivery didn't take as long as I expected and it came way before the birthday to my children's delight.
Stuff is fantastic as we can't get any of this here locally.
Over all we are so happy with our experience and will definitely order again and again and again.
Customer Service
Quality of website
Value For Money
Great Backpack! Fast Shipping!
I recommend this site for great kids stuff!
Ordered a backpack and t-shirt for my son who was thrilled after receiving.
Delivery was fast and the quality was good!
Great Backpack! Fast Delivery!
I recommend this website for kids stuff.
I bought this backpack and shirt, and my son was thrilled.
It came fast, and was of good quality.
Great Site - Great Service.
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