
Pls Mum Ltd - www.plsmum.com
Customer Service
Quality of website
Value For Money
Pls Mum Ltd - www.plsmum.com
When you purchase through links on our site, we may earn an affiliate commission. Here's how it works.

User Reviews
Customer Service
Appalling Customer Service!!
My order arrived promptly - but was completely the wrong colour! No response to email so had to pay for return even though it was their error. The correct colour then arrived - 2 pairs of socks missing even though invoice clearly stated I had paid for 6 pairs.
I have emailed 3 times and rang the helpline which is never answered! No response to email despite the recorded message saying that problems would be dealt with within 24 hours.
Will not use this company again and will make sure that no one I know does either!
Customer Service
Value For Money
Order Placed June 2012: No Delivery, No Reimbursement
I order a Finis Swimming Mermaid Swim Fin in June 2012. By July still no order received, so I emailed and called and left several message on their voicemail.
I have NEVER had any response. Emails were sent in August, October and now again 7 months after ordering the fin, without any response from PLSMUM!
TERRIBLE SERVICE, do not order from them..!!
Customer Service
Quality of website
Great Quality And Value
The uniform clothing was perfect, and, to be honest, I worried at first because they were so inexpensive. They arrived 2 days later (ordered Monday night, arrived Wednesday morning). They were well packed and the quality was amazing. I have left it till now, just to see if the clothes would stand up to the harsh treatment given to them by my children and my washing machine, but they fantastic. We had to move home, mid term and so had to buy a whole new set of uniforms for both of them. Money was very tight, but I am confident that I made the correct choice and would recommend plsmum.com , without hesitation to anyone, whatever your budget.
Customer Service
Quality of website
Value For Money
Kids Snuggle Blanket
I purchased the kids snuggle blankets from www.plsmum.com at a very good price and i am pleased to say i got them next day delivery in time for Christmas which was a delight, so not only did i get them cheaper than the high street i also got them on time - so well done - i do recommend and will use again - the website quality was excellent, very easy to use and navigate and find exactly what you are looking for. I must say there wasnt much product variety but this is the only negative - but i think they are pretty new.
Thats all for now until the next purchase
also link of the product i purchased is http://www.plsmum.com/kids-snuggle-blanket-childrens-snug-wrap-blue-p-427.html
Customer Service
Quality of website
Value For Money
Girls Box Pleat Skirt
I ordered age 15/16 girls box pleat skirts from plsmum 3 days before Xmas and it was posted next day delivery and i got i friday was so impressed with the service they gave as not only did i get it immediately - the quality was ace and the price was very reasonable - its also free delivery to the uk. will definitely use again for the girls school uniform season. Merry Xmas
Customer Service
Quality of website
Value For Money
School Cardigan
After endless searching on the internet for a royal blue school cardigan, I came across this website, order process was simple even managed to google a discount code that worked. Website easy to use. Communications were excellent information given when order had been dispatched which was almost immediatley and delivery prompt (within a couple of days). Would definatly use this site again.
Customer Service
Quality of website
Value For Money
Child Safety Clippasafe Products - On Time!
CHILD SAFETY CLIPPASAFE PRODUCTS - ON TIME!
I have got to say the service was "Excellent from start to finish!!"
I placed an order for a clippasafe harness wrist link for my holiday as well as the latches for my kitchen and asked for it to be delivered for a specific date due to the last minute holiday, It arrived on time and i was also sent a tracking order to keep track of where my parcel was! I recieved replies to all my messages before buying literally within the hour, was so impressed with the service - Well recommended to all Busy Mums!!!
Customer Service
Quality of website
Value For Money
A Very Happy Mum
excellent service delivered on time, was happy with communication and after care sales hence writing a review, would recommend to family and friends
Customer Service
Quality of website
Value For Money
Very Impressed With The Service Offered By Pls Mum
I purchased 17 Gym Skirts and 17 Knee High Socks from www.plsmum.com store it was a competative online store we placed the order online called and was spoken very professionaly to. The order was deliverd within 2 working days of placing the order i would definately recomend pls mum to friends and family..
Customer Service
Quality of website
Value For Money
Fantastic Shopping Site For Childrens Uniform
Fantastic Shopping Site for childrens uniform
Q&A
There are no questions yet.