
Baby Days Direct www.babydaysdirect.co.uk
Customer Service
Quality of website
Value For Money
Baby Days Direct www.babydaysdirect.co.uk
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User Reviews
Customer Service
Quality of website
Value For Money
Do Not Use!!
Ordered pushchair from this company via website, next day checked delivery status, company gone bust. No communication or emails. Had to contact Sage Pay to inform them of situation as they were unaware, yet taking transactions for them. Website still saying that they are improving the online shop site!! Winstanley Prams excellent service
Customer Service
Quality of website
Value For Money
Poor Service!
Ordered product then received an email to say it is out of stock, tried calling but couldn't get through! To date product has not arrived and looked on website and business has been liquidated.
Do Not Order From Baby Days Direct!
I have never actually received my order from baby days direct costing £130, they have supposedly gone into liquidation after taking my money. Can not contact them by phone or email. Definitely do not order anything from this website.
I also ordered from Baby days direct and because the item was unsuitable I returned it over a month ago and have still not received a refund, I can not access the website to email them and have tried ringing to no avail, they owe me £135 and i'm now worried I won't receive it. PLEASE DO NOT WASTE YOUR MONEY ON THIS WEBSITE!!!!!!!!
Customer Service
Quality of website
Value For Money
Do Not Order From Baby Days!!!
Ordered an item on Baby Days website which was due to be delivered within 5-7 days. On the 7th day Baby Days decided to call and tell me the item was out of stock. I only ordered from them because of there quick delivery. I also checked their website after they told me the item was out of stock and they were still saying it was available - bizarre! Ordered from Bambino Direct in the end -fab service.
Customer Service
Quality of website
Value For Money
Don't Buy From Them!
DON'T ORDER ANYTHING FROM THEM!!!I ordered high chair on 17.09.2012 which should be delivered in 3-5 days. They kept deley that and promise it will be send soon. Finaly on 5.10.2012 I got a letter that they went to liquidation and have many debts to bigger companies so I don't realy have chance to get my money back. Fortunatly my bank has insurence in case of such situations and I wouldn't loose my money. it's disgusting if they are still trying to trick other people!
Good Value And Service
Good value for good quality. Excellent communication and customer service.
Customer Service
Quality of website
Value For Money
Great Product, Great Deal, Comms Could Be Improved
Great pushchair and great price (best I could find). The pushchair came in the delivery range stated but had to chase to communication that it had been despatched. When I emailed, the response was spot on and fairly quickly received. I would use them again and recommend.
Customer Service
Quality of website
Value For Money
Poor Delivery And Customer Service
Delivery times stated on website very misleading. Had to wait 3 weeks for delivery. Website indicated 3 to 5 working days. Also money taken before dispatching goods. When refund was requested they said it would take 28 days. So they take your cash immediately before sending your goods and can't refund you immediately.
Customer Service
Quality of website
Value For Money
Excellent Service
Very pleased with the baby days direct service needed to add to my order which was no problem very helpful. The out and about pushchair is fantastic and a great price.Its light to push even one handed,great for country and towm,lots of storage space and good raincover. All round super pram. Also if a small boot car the wheels just clip off and on and folds down very well for an all terrain pushchair. Did get a puncture in the first week but no fault with pram just bad luck. Would recommend anyone who purchases this pram to get the tyre slime and a pump which I have done now. Thanks baby days direct.
Customer Service
Quality of website
Value For Money
Purchase Of Buggy
I purchased my buggy online from Baby Days Direct. I was very happy with the service. I was informed that my product was not in stock at that time of ourchase and was kept informed of the whole process. I received e mails letting me know that the buggy was in stock,when it had been packed and collected by the courier and the date of delivery. I was very happy overall as the buggy arrived when they stated that it would and and I would definitely recommend them to a friend. Very good service and good value too.
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