Easy Number Plates - www.easynumberplates.co.uk

I wish I had read the reviews on Trustpilot and other sites before dealing with Easy Number Plates, as my experience has been utterly disappointing. I contacted them on 15th June after receiving a fine for not displaying the British Standard (BS) number on my number plates. To clarify, my plates met all the legal requirements — the spacing, font, height, and background were correct — except for the omission of the BS number. It’s not illegal to have the spacing and font the same; the BS number needs to be displayed to meet legal standards. I reached out via their website, asking for a callback rather than providing details upfront, and I received a call within minutes. I explained the situation, and I was assured they would send replacement plates once I sent a photo of the current plates. I did so on 17th June. Despite this, over a week passed with no communication from them. I tried calling multiple times, sent messages via WhatsApp, but received no response for another week. Frustrated, I warned them that I would leave a negative review if I didn’t hear back. Almost immediately, I received a message promising to dispatch the replacement plates and that I should receive them by the following Tuesday. Of course, no plates arrived. I repeated my calls and messages, all ignored. On 25th June, I again requested an update or cancellation, making it clear that I would leave a review if they failed to deliver. I received the same vague reassurance that the plates would be dispatched with a delivery date of the following Tuesday. This cycle repeated two more times over the next month, and as of today, 25th July, I am still without the plates. This has been an utterly frustrating experience. Their customer service is shockingly poor — they ignore calls and messages, break promises, and show no regard for their customers. The only consistency has been their complete failure to deliver or communicate effectively. There are many other companies offering similar number plate designs with far better aftercare and customer service. I strongly urge anyone considering Easy Number Plates to read reviews beforehand. Trustpilot reflects their ongoing poor service, and Review Centre shows an even more troubling pattern. I will be sharing this review across all available platforms, as I believe this company cannot be trusted with your money. While I wouldn’t go as far as calling them scammers or rude, their behaviour — ignoring communication and making false promises — is unacceptable and demonstrates a blatant disregard for customer satisfaction. Avoid this company at all costs. Save yourself the frustration and choose a more reputable supplier.