
UKlight Film & Photography Lighting - www.uklight.co.uk
Customer Service
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UKlight Film & Photography Lighting - www.uklight.co.uk
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User Reviews
Customer Service
Quality of website
Value For Money
Excellent Customer Service
Top quality equipment at a great price with the best customer service! And if they haven't been able to help me out, they've pointed me in the right direction and saved me lots of time. I'll be recommending UKLight to every photographer I know.
Customer Service
Quality of website
Value For Money
Amazing Knowledge And Customer Service
Had an idea of the product I wanted tho wasn't to sure, explained to UKlight. They broke everything down for me, asked me questions what I was using it for where I was using it etc and give me the options available and advised what was best and why it was best. I really liked how they took the time to speak to me, to understand what I needed from the product, and there knowledge of the products on the market which helped my greatly in deciding what to go for.
The staff where very nice and realxed and I was not made to feel rushed as some other retailers would do.
The item arrived on time as described I couldn't possibly be happier with the service from start to finish.
Other companies take note "This is how you do business"!
Customer Service
Quality of website
Value For Money
Top Class Service
Absolutely brilliant, top class service and communication. In an age when things are all automated, UK light took the time to ring and sort delivery, makes all the difference, real conscientious people enjoying their job and looking after their customers. Highly highly recommend. And extremely grateful for the 1st class extremely fast service. Plus the things you want are in stock, no waiting for 3 weeks, its there and delivered promptly. If its not there UK light will get it and fast
Some really great products too, variety, different and not readily available anywhere else
The gear ordered is well made, robust, but not bank breaking
Fantastic...lets party doesn't cover it.. Outstanding service..Many thanks
Customer Service
A Brilliant Customer Service Experience!!
Before purchasing from this company - I emailed with my inquiry, not only did I get a response, it was by phone within hours of me emailing!! The gentleman I spoke to was incredibly knowledgeable, courteous and patient. Throughout the entire process including aftercare the business was exemplary. I would have no reservations about using this company again and I would definitely recommend them to my friends. Excellent!
Customer Service
Quality of website
Value For Money
Fantastic, Old School Service From An Online Retailer
Rats - I can't mention names, so it says in the guidelines! We're all quick to complain about bad service these days. So here's a shout for an excellent buying experience.
I have become a regular customer at UK Light, since my first experience needing some advice about a Kino Flo set up.
It was like talking to a photographer friend who knew the kit, rather than a pure salesman and the advice was dead sound. I feel very looked after as a customer, which is ace. It's like the kind of service you'd expect from a family run photography store, only it's from an online retailer which is amazing.
UK Light should be proud of how they work and how they treat their customers - it's very refreshing in this faceless age.
Customer Service
Quality of website
Value For Money
Amazing Service, Fast Delivery, Excellent Communication.
I was after a part that wasn't in stock and I was given advice about possible other parts if I was in need of it urgently. I decided to wait as I wasn't in a rush and was e-mailed as soon as the new stock had arrived. The item arrived the day after I bought it and I'm over the moon.
Not many companies really impress me in terms of service but this one certainly did. They sent me a manfrotto catalogue as well which means I've spotted many more things I want to buy and I won't hesitate to use this company in future.
Also, they were the cheapest I could find so that's even more of a reason to use them.
Customer Service
Quality of website
Value For Money
I Was Given Objective Information About The Produc
I was given objective information about the product, the communication was fast as well as the delivery. I can definitely recommend!
Customer Service
Quality of website
Value For Money
Excellent Service Very Happy
Truly Excellent service.
As a new customer I would definitely recommend UK light to friends and colleagues,
A problem with my order (royal mail were the weak link not leaving a card to say the package was left with a neighbor) was dealt with incredibly fast and with out fuss.
The level of communication and knowledge of products is second to none.
thank you very much [name removed]!
Great Service, Prompt Response
Good stocks of great photo studio tools. Excellent comms!
Website clear and functional.
Customer Service
Quality of website
Value For Money
5 Star Service
Thank you, I discovered your site today, had an email at 7:30 this evening to say item will be with me tomorrow and with extra free item, products look great and thanks to my friend Scott Kelby a perfect recommendation for professional items I require... Great service which is hard to find nowadays, very impressed :-)
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