Mailshots UK - www.mailshotsuk.co.uk
Customer Service
Quality of website
Value For Money
Mailshots UK - www.mailshotsuk.co.uk
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User Reviews
Customer Service
Quality of website
Value For Money
Unfair Review From Hungary
Mailshots have received a poor review from a customer in Hungary.
She writes in September 2013 that she purchased goods from Mailshots to the value of £290.00 in July 2012!! yes over 15 months after the purchase the 1st thing we Mailshots is this awful review. No email,no phone, no fax or letter.
Her order for £210.59 and not £290.00 as stated in her review, was dispatched on the 17th July 2012 via Royal Mail International to Hungary. Why wait this long to inform Mailshots of non delivery? Why is the amount incorrect?
Mailshots will not reply directly to her review because Reviewcentre require £19.00 per month as a business user to do so. This Mailshots will not do on a matter of principle.
The Above is not correct. I advised Mailshots on the 22nd August 2012 that I had not received the order and also sent various other e mails requesting the courtesy of a response on 28th August 2012, 29th August 2012, 1st September 2012, 26th December 2012, all of which were completely ignored. I subsequently sent various e mails directly on the Mailshots internet site, under the contact us tab. In desperation I finally wrote a review about the company, in order to discourage other buyers from this site. The Review Centre also asked for copies of my correspondences and documentation to prove my claim, which I forwarded to the, and they subsequently passed on all my contact details to Mailshots, so that they could contact me themselves to clear up this matter, in any case, Mailshots would have had my contact details on file with my order, as well as on my numerous e mails, but once again they have made no effort at all to contact me. If Mailshots is a reputable merchant, why have they not tried to rectify this problem? The I agree the order amount is correct at £210.59, the amount of £290 was incorrect and was a typo. As to the rest, I stand by my previous review. I ordered goods, the money was taken, and I've received nothing at all.
Customer Service
Quality of website
Value For Money
Fresh Stock
please when will you have a fresh stock of Fuji NPS pro 160? Ia am desperate for 5 rolls. Many hanks, keep up the good work.Iain
Customer Service
Quality of website
Value For Money
Order Taken, Goods Not Delivered.
I placed an order in July 2012 for £290, the charge was duly deducted from my credit card a week later, however the goods were never delivered. Over the past year sent various e mail and have complained numerous times, however I have had no response. Keep away.
And you know this on what authority? I have a credit card transaction to Mailshot UK, and no goods delivered. I have written numerous e mails to the company in complaint, and to this day I have not even had the courtesy of a response. A reliable and trustworthy company would do everything in it's power to resolve this matter, which is what I have been trying to do for the past year, but all I have received to date, is a solid wall of silence.
Incorrect and untrue
Customer Service
Quality of website
Value For Money
Very Quick Service
Excellent response, items arrived the next day.....would definitely use again.
Customer Service
Quality of website
Value For Money
The Best Out There
Excellent prices and superb customer service. What else can I say?
Brilliant
Customer Service
Quality of website
Value For Money
Excellent Service & Advice!
I was impressed with the clear website and the wide range of products. Customer Service returned my call about product information and stocks. They also gave me advice on a non-related subject. I ordered Monday lunchtime and the KENRO Air Dusters were delivered on Tuesday at 10.30!
Customer Service
Quality of website
Value For Money
Excellent Servce As Always
The film is always good quality and delivered when they say it will be. A well organised company wih very helpfll staff. Everything you should expect from a company you get from them.
Customer Service
Quality of website
Value For Money
Very Satisfied.
I received the items very promptly, communications were excellent when one of the items out of stock.
Would definitely use this company again.
Customer Service
Quality of website
Value For Money
Mailshots Review
Great, never ordered from anywhere else. Ordered 12am Thursday, received on Saturday.
Customer Service
Quality of website
Value For Money
36 Exp Roll Film
Clear website. Very efficient, well ordered service. Delivery arrived in 2 days. I find this company especially useful as the roll film I require is no longer generally available. Carriage is extra.
Q&A
Any suggestions how to elicit a response from them regarding an order not received although payment taken? No response to voice messages, emails or even a tweet!