FindEnergySavings - www.findenergysavings.co.uk

FindEnergySavings - www.findenergysavings.co.uk

User reviews
4.4

Value For Money

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FindEnergySavings - www.findenergysavings.co.uk

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FindEnergySavings - www.findenergysavings.co.uk
4.25 130 user reviews
572%
411%
31%
22%
114%
4.4

Value For Money

User Reviews

fedupandpissedoff
1

Value For Money

Waste Of Time

No call, no contact at all. My diabled daughter has had to leave the house as she has no heating or hotwater and is literally freezing, even in bed! Her duvet is wet with damp, as are the walls through out the house. I'm a pensioner and have no savings to help her. Disgusting treatment of us both!!!!

She is sleeping at a friends house, but this is not going to solve the long term problem. I'm at the end of my tether!!!!!!

Guest
1

Value For Money

Waste Of My Time

I am a pensioner and my boiler is over 20 years old. I am not eligible for a new boiler. The reason being is because I live in a flat. It's actually a maisonette as a couple live above me, but there was no option for a maisonette in the drop down field in house type!

keefaitch

Not What It Says On The Tin.

I require a replacement heating boiler. I was informed that by using their service I would be put in contact with 3 potential suppliers in my area, who would then each give me a quote.

My details were only given to 1 supplier, who just happens to be the largest national service provider of replacement boilers.

I thought the idea was to link me up with 3 local suppliers to give me some form of choice, not to just pass my details on to a single company of their choice, for whatever reasons.£

Guest
4

Value For Money

Works Well But Got A Bad Company

This site works well and the person I spoke to was very polite. However The company I was given to fit a new boiler is a called Duraflow. I live in Edinburgh, but they suggested a Glasgow company called DURAFLOW. The chap from Duraflow said they are the second biggest company in Scotland for whatever work the specialise in. However no website of them exists. After some googling I found a link

 the chap didn't turn up at all.

Anyway, if you are given DURAFLOW find the link above and have a read.

Thanks

Guest

I Have Populated A Database And Not Asked About Age Of Us

My wife and I worked all our life and have never claimed any supplements. we both retired in 1995.

We have 10 grandchildren which is very expensive at birthday and Christmas time.

Our funds are getting depleted. I am suffering Dementia and my age is 75 and my wife is 77.

We have both done charitable work which actually costs us money without complaint but when health has deteriorated we need heating help which would stop us being very careful when we pu the heating on.

Many participants will have received funds in the past. Fair ?

Guest

No Responces Terrible Service

promised callback, explained 88 year old pensioner needed help. boiler gone

totally ignored, called them and only response was they will email callback company, no time callback given, put on hold to talk with the agent

will never use again

AR-Crawley
1

Value For Money

Avoid Totally And The Company Called Help Link

Do avoid a company called Help Link and that company got recommended by this website. Help Link give you estimation, then they promise you to re-adjust the price after the work completion. And it is a lie. I am currently with Ombudsman.

umaramin
5

Value For Money

The People In The World

sooooooooo good love this come and get a FREE BOILER

Dave_66
2

Value For Money

Passed The Qualifications

well passed all the criteria gave the company a bell an low and behold because i live in shropshire........ohh i'm sorry we don't have any plumbers in your area but we will keep your information

thing is if its a Government GRANT then really it shouldn't matter if there's a plumber in your area anyway dot you as a company have your own ....? so not liking what

1 the reviews are not very positive

2 the good review could have came from your staff

3 just find this a bit misleading plus you say its free yet your customer service adviser said but your willing to find your own in your area but there maybe a cost

4 it would have been nice for you to say were your coverage was an ended ...!!

an i'd appreciate a comment bk please

1
leadstoyou

Hi,

Thank you for your leaving a review and I am very sorry to hear that you have been left disappointed with the service you have received.

We are a referral service for the grant scheme, we do not install boilers ourselves but help homeowners and tenants to a) check their entitlement for the grant funding and b) source an approved installer to carry out the work.

The Government insists that boiler installers operating within the grant scheme are approved to do so by passing a series of tests and examinations.

I am surprised that we do not have anyone in your area. It might be that you have an oil boiler, in which case it becomes even harder to find an accredited installer due to the additional skills required to fit these systems.

I am confident that we will have an approved installer in your area soon and we will contact you to inform you when this happens. Once again, I am very sorry for the inconvenient this has caused you.

Justin

Find Energy Savings

Guest

No Communication

I was told months ago that I was accepted for a grant for a boiler but they had nobody in the area to come and see me at that time. 3 to 4 months later I have just called them again to be told why don't I l look somewhere else because they don't have people who can look at oil boilers! This company is a waste of space and time!

1
leadstoyou

Hi,

Thank you for your comments. I appreciate that it must be frustrating to be kept waiting like this, but unfortunately it is very difficult to find accredited installers who can fit oil boilers. They require a very different set of skills than gas installers and there are very few companies accredited to fit oil boilers under the grant scheme.

I am confident that this will improve soon. If you have provided an email address then we will keep you updated, but alternatively please call us for an update as often as you like.

Justin

Find Energy Savings

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Q&A

woowoo1

Noticed a lot of people have not came forward to claim their boilers. I'm on jsa benefits,I have applied for a boiler as mine has broken and now I have no hot water. It is not fair I have been told this company has no intention of giving free boilers, theres a catch. Has anyone else been affected?

susanelaine

Hi, yes I am in the same position, apparently we are not on enough benefit, I wouldn't mind but I have worked all my life I am 61 and can't seam to be able to get employment.

pimpernl5

Can I have a system boiler to replace the cast iron one already in place?

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