Weight to Go www.weighttogo.com

Sorry Weight to go.I use your shakes & enjoy them so I KNOW the quality BUT you sent a email to me to try your NEW Toffee Shakes so was happy to take the offer up. Tried it only to find the QUALITY was nothing like the others I have fron you it was THIN makes less shake & has very little toffee taste. I rang customer service to explain but only advise send back at your own p/p expense &we will send you a flaour you like. Minus the one you have tried.I did not ring to complain BUT just to let you know what the NEW shake is for your customers So sorry as a new Taste should not be cost cutting experience I just wish that you Customer support was so poor for me to write this review.

The items arrived in good time ,I had a complete pack first month half price £89,so I thought good value right ?, not so the shakes very sweet GOOD FOR MY SWEET TOOTH, but made me feel really sick, I read other reviews saying this,I wish I had listened

Some of the soups were nice not many,some salty, very salty I have had better supermarket ones .The same for the meals some did not taste of much others CALLED DIFFERENT NAMES but tasted the same, the 'cookies' were filling but tasted like bicarb, the bars were good and the porridge . So now I am stuck with two months of food arriving £169 each time !!!! of inedible food weight to go say I can return at my own cost (very heavy parcel) and they will charge me JUST £114 to cancel , that is nice of them , SO DON'T BELIEVE THE RETURN IF NOT HAPPY UNTRUE "IF YOU JOIN THE PLAN YOU ARE STUCK WITH IT, SO I WILL BE LOSING WEIGHT WITH WEIGHT TO GO, BUT ONLY BECAUSE I CANT AFFORD TO EAT NOW (AS THEY HAVE TAKEN ALL MY MONEY) AND I STILL WOULD NOT EAT THERE STUFF it just inedible.

I have purchased the 12 week program and I am on my 4th week and running low of supplies. I had to call them to remind them about when is the next delivery. Customer service doesn't have a clue when my next delivery is so she emailed the main office. Had a reply back and she was unaware that I am on a 12 week program. She said that she will sort it out soon and saying that it will be delivered today but it looks like its not going to happen today. So my diet is ruined from tomorrow.

The food is okay - it's not great, it's bearable. I have tried other 'diets to your door' via different companies which are better quality food. The customer care is just ridiculous, this is the main reason I would not purchase from them again - why buy off a company who couldn't give a hoot as to whether you're happy with the product & service or not. I've read another review with the same opinion as mine - they are more than happy to make money and forget about the customers needs/wants/concerns. The concept is good, diets to your door; ready meals, shakes and bars but it is not executed well, this is probably down to the office staff/customer supports lack of concern for their customers. I am only one dissatisfied customer, there must be more! WTG don't respond to your questions via email and are a bit sharp on the telephone, making the whole experience not one to repeat. I'd rather spend my money elsewhere and would advise others to do so, so as to not be disappointed.

I have used this company before and found the quality of food good so took up the half price week 1 offer. This is a rolling plan and they will debit your card weekly and send out boxes weekly but they email you explaining this and that your free to cancel. I did cancel quickly and easily during week 1 and signed straight up to the monthly plan!

The food is good quality, tasty and satisfying and the shakes are versitile and can be used as deserts too.

It works for me because with all the will in the world I can always justify to myself why I should cheat on a diet - a reward, I'll burn it off later ect but with this there is no dicussion, its 3 shakes a day, 1 soup, 1 meal, 1 veg, 1 fruit - simple!

Yes its expensive ish but it only costs me the same as a couple of lattes and muffin from Costa per day!

I'm losing weight and feeling healthy.

THIS IS WHAT I WROTE ON WTG WEB SITE WHEN I FIRST ENQUIRED ABOUT THE DIET. ----- Starting diet today, looking forward to it. Tried most other diets with not a great deal of positive results. Biggest worry is that i do try to keep myself reasonably fit and on a 2 hour bike ride will sometimes burn 1800 to 2000 calories according to my garmin HRM. Thats when i find dieting the hardest as i feel as though i deserve a treat for the work done on the bike. Determine to stick to plan but any tips would be a help, especially after the bike ride. HERE IS MY LATEST UPDATE AFTER STICKING TO THE DIET. ----- Just an update for you. Carried on doing the odd bike ride and never felt the urge to eat anymore so i stuck with the plan. Latest figures are that i went from 16st 5lbs to 13st 12lbs in 6.5 weeks. Can't complain at that now can i? Still feel good find diet easy and its changed the way i look at food. Here goes the next 12lbs. ALSO LIKE TO ADD THE COMMENT, BOY DO I FEEL GOOD!

I have tried most diets at some stage over the past 30 years but never have any given such a quick return ( 7lb in first week ) for such minimal effort on my part!

I am a busy working mum with two young children and often find I get home from work late when my husband and boys have eaten and don't have either the time or the motivation to make a proper meal for myself or sometimes, even think what i'd like, so I snack and snack and snack !!

With weight to go, within minutes of arriving home, I can be eating a tasty and filling meal. The quality of the soups and meals had really amazed me, not to mention the shakes which are delicious. There is nothing to think about .... If it's not in the box, you can't have it ( except for a piece of fresh fruit and 80g fresh veg per day ).

[name removed] in customer services is great if you have any queries.

I'm actually looking forward to week 2 and at this rate, will be looking forward to a complete new summer wardrobe!

Thanks Weight to go !

I have tried varies diets/plans in the passed and i can say this is the best that i have tried,the meals are very tasty and i do not feel hungry at all.

I have been on this plan for 6 weeks and so far it has worked for me i have lost 28lb and 6" of my stomach...and that`s with out doing very much in the way of exercising, to say i`m over the moon would be an understatement, in my option WTG is Brilliant and well worth the money.

I've been on the Weight to Go diet for 4 weeks and have lost 16lbs. I still have a way to go until I'm normal bmi but I cannot fault the company in terms of product quality and efficiency (I ordered monday morning, got my box on tuesday). There is not much variety tbh and you have to be careful to make sure what you're purchasing (hint: Reward plan = automatic renewal!) but besides that there forum is good for a bit of support and customer service is fine.

Absolutely foul food. I would rather spend time and money preparing decent meals. I feel like such a fool looking into my plate of beef because I know I wouldn't dream of giving that to my dog. Just foul.