BISI buyitsellit www.buyitsellit.com

BISI buyitsellit www.buyitsellit.com

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BISI buyitsellit www.buyitsellit.com

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BISI buyitsellit www.buyitsellit.com
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1

Value For Money

I Have Had My Own Websites/shopping Carts For Year

I have had my own websites/shopping carts for years, and tried out Buy It Sell It, and their "sister" site, Inkfrog.com on the advice of an eBay rep. Dealing with both sites has been the WORST experience in my life. Their customer service is non-existent. Their BISI "tech" answers support questions with generic answers. This week alone, our stores have been down 3-4 days. Lots of "Mom & Pop" websites seem super happy with their stores. If you are a serious seller and a pro business person, neither of these sites are for you. They lack the fundamental knowledge or skills to run website solutions for professional businesses.

1
barrett

that's what I thought too at the beginning, however I am still using BISI and the initial problems seem to have been solved. What you said about the store going down is absolutely true, I had the same experience, very frustrating, but now it's been months that I have not had that problem anymore. I think they have improved, but only time will tell...

cheers

barrett
1

Value For Money

Bisi Buyitsellit - Poor Customer Service,ignored

BISI buyitsellit - poor customer service,ignored emails, fails to connect. As I am writing,my store does not come up either with Firefox or IE.

It's now 00.10 in the UK and my store has not worked for hours. It has happened other times.

The last time I pointed that out to 'customer service', Tomas asked 'oh, is it still happening?'

Then nothing. That's how they handle problems there. I have then emailed back with an obvious 'well yes,and even if not,it will happen again because it has happened before and as you didn't do a thing,it will keep happening'. I mean,is like someone gets hurt,and the doctor,instead of trying to help to eliminate the problem,asks 'oh,does it still hurts?' and then leaves.

I wholeheartedly advise against Buyitsellit.

Just think: you advertise your store in private ads,etc. Then someone is interested in buying something from you,clicks on your shop,and an error message appears on their browsers : 'Page cannot be found'

Or 'Bad request'.

My God. Do people at BISI think that we are playing games here? My store is the only job I have and the one I want to do,and BISI does not deliver. 1 / 10 from me. Very Poor!!!

1
barrett

it's still me, the reviewer. I wrote the review a while ago. I am still using BISI and can definitely say that they seemed to improve overall, so no more as bad as I thught it was in the beginning. My website seems stable ( no errors 'not found' etc ) , and customer support seems to have more staff.

All in all, I am sticking with BISI. It's simple to use and the initial problems seems to have been solved for the most part.

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