Rock Free Mail www.rock.com

Don't bother with this website or it's email. It's a meager service for too much money. Very disappointed with the customer service and experience in the last year. Watch out if you try to talk about the problems with them - they will just disable your account and screw you over (even though you have paid for the service).

Too bad, because I was with them for years (I mean, like 8 years) and something changed - I can't tell you what, new ownership, new management, but all of a sudden the website started to change. I thought, hhhmm, maybe once the changes are done it will get better. NOPE - It has only become a bad service. My Hotmail account works better then this once since the changes.

AVOID THIS WEBSITE - THERE ARE BETTER NEW ONES OUT THERE. And that saddens me to say that.

Definitely avoid Rock.com email! It takes weeks to get any reply from their "support" staff, and then the reply doesn't fully respond to the issue and they have an attitude like they don't even think they need to acknowledge how long you waited. Then, when you tell them that the issue still isn't resolved, you have to wait who-knows-how-many weeks to get a follow-up reply to solve what they left unresolved in the first reply. It's really a shame because I used it for years and I almost never had a issue and I got good quick support whenever I had an issue, but suddenly a few months ago, all of their email users had to go through a long complicated transition to a new system (several months long) and the new system costs each user $39 a year. During the transition, nobody was allowed to create a new password and nobody was allowed to use their old password, everyone had to use the temporary password that rock.com emailed to account holders. With all of the government surveillance and hacking going on recently, everyone knows that emailing a password is like telling the whole world. So, for months, rock.com users had no privacy until they were gleefully told by rock.com that it was finally permissible to create a private personal password.That's when the "support" got nasty and almost non-existent. Now I wish I hadn't told all of my friends and family to send email to me at the rock.com address. And a lot of people who had rock.com email accounts lost their data and their accounts because they happened to not be aware of the transition. And guess what? The bill for second year of the new system came on time, early in fact. I wonder why they're so good at billing and so awful at providing service. The bill came around the 3rd day of February (with a whopping one-time discount of $10 off the new yearly fee) and it is due by the fifteenth day of March.

Since they started charging for email accounts, they have gone way down hill. no phone number to call and web takes you nowhere. could not even cancel account. had to call bank

Been using rock.com for 3+ years and it handles my basic needs flawlessly. BUT attachments are a max of 5 items not more than 10megs. YOU CANNOT attach a file to an email.

Otherwise happy with service.

could not use Rock Free Mail,seemed to be deactivated for no reason..lost all contacts and data..sent three complaints,after 2,still no response....i asked to delete the account on the third..i rate this -1 million

Rock Free Mail is an easy to ues email client with a good range of facilities. The address book is good too. The website is a bit too often off line to say it is fully reliable.

Very slow in my experienceDoes not accept mail forwarding as far as I am aware.Server is in trouble a lot of times for me.Rock.com service is free but it does not allow POP3 or mail forwardingIt is just only cool because its domain in my opinionIt is just slow for me... therefore I do not recommend the Rock Free Email service.

I managed to open an account but now I cant seem to close it because I cant find a way to email Rock Support team and until I do I am not very happy with Rock Free Mail.

Rock.com offers free email addresses that anyone can use. It's not that nice because they put ads on your email when you send it to someone.

On the positive side it comes with free Greeting card emails. It also has a calender and schedule book.

The way the website is set up is not that nice. It is all about Rock 'n' Roll music, which I don't enjoy that much.

You don't have to be a member to get the mail.