Stan James Betting Shops - www.stanjamesbettingshops.com

I gambled a ridiculous sum with Stan James on a daily basis as they became my main site for a time. The site was amateurish and not as good as some of the others, but I had money in the account and got into the habit of using them.

There were no issues until I began to play the games, and one game in particular. This game relies on excessive play to make your money, which means that a disconnect would be disastrous, and that's exactly what happened. A lot. At £3 a spin, I was spending a good £30 every few minutes and they kept cutting me off and effectively writing this money off. The problem was not on my end. I have played at every major online casino going and have also played on every other game at this online casino, and those issues never cropped up.

Still, try telling their customer support that. I got nothing but a "sorry" and a slap in the face. Or at least I might as well have done. Even a complimentary free bet of £5 was not offered (although it would not have been accepted), which is appalling considering I gamble thousands with them on a weekly basis.

Avoid Stan James and stick with the big boys who know what they're doing and know how to treat their customers.