Closed on weekends & after 6pm

★★★★☆
3.8 / 5
69% of users recommend this
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McCormick60's review of bOnline - www.bonline.com

★☆☆☆☆

“Closed on weekends and after 6pm”

Written on: 03/02/2020 by McCormick60 (1 review written)

This company has the worst automated systems. Disconnect you when they feel like it with no regards to the effect it has on your business.
When I signed up I was left with super slow internet for a whole month (less 2mbps) because they didn't list to my instructions ( i had 2 lines and wanted them to take them over 1 by one to avoid any dead time or slow internet issues)
After a month of complaining and being ignored, it turned it was all due to a faulty modem (something I told them because there was no issue with the old provider)
Now they renewed my contract for 2 years without telling me and are refusing the release me. They then suspended my line after continually making mistakes in their own billing.

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