DONT GO THERE - the most frustrating & hopeless experience

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granite-city's review of bOnline - www.bonline.com

★☆☆☆☆

“DONT GO THERE - the most frustrating and hopeless...”

Written on: 05/09/2018 by granite-city (1 review written)

Sales team did there job (as you would in reality expect) or there would be no sale!!

I am a very small business I make a living not a fortune and wanted to grow further afield and I knew that my website was in need of an upgrade so thought i would investigate an article on Facebook for websites which is where B Online comes into the picture. Yes the sales man was good at what he thought i would be getting and encouraged me to pay the extra (as i was so green) and this would be me covered with help at the end of a call. so i paid my money and awaited further instructions i was contacted by a designer who was going to get me set up and he delivered a proof which was aN EXACT copy of my original website and then proceeded to tell me i needed to provide all the detail? In my line of business (which is Curtain making and interiors) If I asked my customer how to make a pair of curtains I know what would happen they would immediately say "this person doesn't know what they're doing sorry I want my money back" which is what I said. That was on the 5th July 2017 had several promises of receiving but not happened to date. I get contacted now and again to say it is being dealt with but nothing comes of it. I have now decided I'm going to the small claims court to retrieve this as I've had enough it absolutely ridiculous. Don't put your self through this frustrating experience PLeeeeease

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