Bad support & can't login to server

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nathanq's review of Jolt.co.uk - www.jolt.co.uk

★☆☆☆☆

“Bad support and can't login to server”

Written on: 25/05/2020 by nathanq (1 review written)

I purchased a dedicated server from them then realised there was no access to reinstall the server's OS, shutdown, restart anything I did not have access. I only had access to SSH I was not happy about this from the start and then there were issues with my website loading someone elses website instead of my website when I tried to visit my website. I can't login to my server and I have contacted their live chat support about this and other things and they are so rude and they have no respect for me. I was fed up, I requested a refund and was declined, I was persuaded to close the paypal dispute and they will fix all my issues quickly, still waiting 5 days later for all these issues to be resolved. I will be going further with this if I don't hear back with a refund.

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