very helpful people

3.3 / 5
62.9% of users recommend this
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macmuriach's review of Easyspace


“very helpful people”

Written on: 04/11/2017 by macmuriach (1 review written)

I wished to change from having my email redirected to having an email home on Easyspace.
The first voice was very helpful, explaining the options and setting up a new account. The next day, another -'technical' voice was equally helpful and understanding. We first tried, on my initiative, using a new-to-me-and-to-voice emailer, but I became lost in the setting up, and voice suggested the obvious ie to use webmail. I was taken though the specifics, a couple of tests were run, and now - 'here we are'. The important thing to me was that both voices spoke good English [ well, Scottish accented English in one case] and were good explainers, rather than relapsing into half understood technical jargon.

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