Hawker Softeners Ltd Reviews - www.hawkersofteners.co.uk

★★★★★
5.0 / 5
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Latest Reviews

★★★★★

“Great product, Very efficient service ”

Written on: 09/08/2019 by Tricia56 (1 review written)

Had a water softener years ago that took up a lot of room and was so difficult to fill that we had it removed. We recently renovated our utility room and Hawker Softners, was highly recommended to us by our builder who suggested we give a softener another try. He has just left and I am so impressed with his service and the softener he installed that I felt compelled to write the review immediately. The machine is small and quiet and the salt blocks are a world away from the horrible pellets I… Read Full Review

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★★★★★

“Excellent friendly service ”

Written on: 25/07/2019 by malcolg (1 review written)

Excellent service from start to finish. Initial consulatation was concise yet informative. Value for money. Fitter was extremley polite, efficient and explained how to use the system. Installation was quick and installer was extremley tidy. I would definitely recommend Hawker Softeners Ltd to anyone and cannot provide any negative feedback. Overall I am an extremley satisified customer… Read Full Review

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★★★★★

“I am very pleased with the product and installation....”

Written on: 15/07/2019 by zsahil99 (1 review written)

I am very pleased with the product and installation. Engineer was on time and spot on. Completed installation in agreed time and very helpful explaining how to use. Would recommend. … Read Full Review

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★★★★★

“Happy customer ”

Written on: 15/07/2019 by Per63 (1 review written)

I would thoroughly recommend this Company - very professional from start to finish. He took time to run through all the different options ensuring I still had hard water to the outside tap. We opted to go for the 3 way tap with a drinking water filter option - this has been great no need for a water filter in the fridge anymore just lovely filtered water straight from the tap. This tap wasn’t in stock when the softener was fitted but as soon as they received it they arranged a convenient… Read Full Review

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★★★★★

“Excellent service from start to finish”

Written on: 02/07/2019 by Maplay (1 review written)

Nice to deal with a company that responds quickly to an enquiry and follows it up promptly with a visit to explain everything I needed to know about installing a water softener. Having decided to go ahead with their recommendation, it was then installed within a few days. The person I dealt with kept me informed throughout the installation procedure and explained fully how it was setup and how to use. He was very polite yet friendly and left everything tidy and removed all traces of… Read Full Review

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★★★★★

“Excellent Service and a Very Good Product”

Written on: 25/06/2019 by roncarr (1 review written)

Within 30 minutes of requesting information from the Kinetico website I was contacted by Hawker Softeners and an appointment was made for a visit the following day to discuss the replacement of my existing, very old, non-Kinetico softener. After a very comprehensive discussion a date was arranged for the installation and the fitter arrived four days later, on time and well equipped to do the job. He was very pleasant and more important, he was very good at his job, quick and very tidy. After… Read Full Review

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★★★★★

“Kinetico Supplied and Installed Softner”

Written on: 24/06/2019 by apaf (1 review written)

Following a requested visit to our home, and a thorough explanation of the Kinetico Premier Compact Softener by the person I dealt with, which included showing us the actual machine too, we decided to go ahead and purchase one. The machine was delivered and installed by a guy the next convenient day to suit us and we have to say that the time and trouble that he took over the installation was highly commendable,nothing was too much trouble. We also decided to purchase a 3 way tap during the… Read Full Review

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★★★★★

“Could not fault.”

Written on: 24/06/2019 by tommyb77 (1 review written)

Would recommend to anyone looking for a water softener installed. The person I dealt with was clean, tidy and took the time to explain the system. Was also installing next door on the same day, said he would be with me by a certain time and was… Read Full Review

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★★★★☆

“Great job”

Written on: 21/06/2019 by Svangapalli (1 review written)

From the initial survey to the installation, everything was done very professionally and efficiently. Friendly and knowledgeable team. Product is good and I am noticing the difference. I wouldn’t hesitate to recommend it to anyone. The only reason I’ve given 4 star is that after the installation my kitchen drainer seem to be draining very slowly, looks like there is a blockage somewhere. … Read Full Review

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★★★★★

“Fantastic company! Great product! Excellent Service!”

Written on: 04/06/2019 by BabuSreedharan (1 review written)

I was recommended Hawker Softeners by a friend. I request a call back via their website and was surprised to get a call within 10 minutes of submitting the request. I was called by an advisor who arranged a home visit that week. He arrived on time and was very polite, friendly, knowledgeable and there was no pressure selling. It was obvious that Hawker Softeners was a family run business who takes great pride in their customer service. Access to the pipe work was only accessible by crawling… Read Full Review

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★★★★★

“Great Service Great Product”

Written on: 28/05/2019 by Norrisoj492 (1 review written)

I was recommended this company from a work colleague and I havent been let down. From the intial contact to the brilliant installation, I cannot fault the service. They were knowledgeable about the products they had to offer and advised myself and my wife very well. The product looks great and I can already see the benefits of the system in play. I would highly recommend this firm and so glad they were on hand to help us from start to finish. Top Job… Read Full Review

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★★★★★

“Excellent service”

Written on: 23/05/2019

From the initial survey and pricing through to delivery and installation - everything was smooth and as promised. Fitting was neatly done and tidying up was all done including all rubbish taken away. I am 1 day into the soft water and filtered water tap and so far so good !!… Read Full Review

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★★★★★

“Water softener and RO installation”

Written on: 18/05/2019

Very efficient service by very competent and pleasant person. The standard of installation was very good. Everything was explained very clearly. I will highly recommend… Read Full Review

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★★★★★

“Efficient service and excellent product”

Written on: 01/05/2019 by lesleyap (1 review written)

After seeking a number of quotations and having visits from different companies we finally settled on having a water softener supplied and fitted by Hawker Softeners Ltd. The service from Hawker was excellent from the first contact through to the end of the installation and aftercare advice. We are really pleased with the performance of the machine (manufactured by Kinetico). Prices for water softeners tend to be very similar but what makes the difference is the guarantee and the service… Read Full Review

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★★★★★

“Excellent Softner solution and service”

Written on: 01/05/2019 by debashisM (1 review written)

I contacted Hawker Softners Ltd, Colchester for the water softner solution while I was looking for Kinetico and others. The person I dealt with from Hawkers Softners visited us and explained everything in detail that really helped me to choose Kinetico and them. They have been excellent in service, even when I had a minor issue he poped up in a quick time and worked patiently to fix the issue. I would definitely recommend them. In Summary Hawkers Softners has Excellent People Excellent… Read Full Review

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★★★★★

“Supplied and fitted water softener ”

Written on: 29/04/2019 by danielm2039 (1 review written)

Had the softener for a week now and what a difference it has made to the quality of our water. Really good time keeping and made a very good and clean job of the installation. A full explanation of how the system works, how to use it and the benefits of the water softener were given to us by the engineer. Really professional company from start to finish and would recommend Hawker softeners for anyone looking for a competitive price, great product and brilliant customer service… Read Full Review

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★★★★★

“Excellent pre-sales visit & installation”

Written on: 28/04/2019 by PC51 (1 review written)

Can’t fault the sales rep who did the pre-survey or C who did the installation 2 weeks later. Both very professional and listened to what we wanted to know and how to minimise the aesthetics outside. Clearly well trained and credit to the company. Very pleased with how the installation went and the unit seems to be making an instant impact in areas you can see like the kettle and shower… Read Full Review

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★★★★★

“Great Machine, Fantastic Service”

Written on: 27/04/2019 by Steveg62 (1 review written)

From the very moment I spoke to the sales person I knew this was a company I could deal with. No pressure sales just facts the machine sold its self. The communication was excellent and on the day of fitting the company owner arrived and planned his work in a very respectful way. The standard of instillation was far better than I had expected, all stages where explained. The fitter went above and beyond in terms of the little extras ie a new outside tap and offered to clean up debris left when… Read Full Review

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★★★★★

“Excellent ”

Written on: 13/04/2019 by Emily_shaw (1 review written)

Great from start to finish, the person I dealt with was very patient and helpful answering all my questions and texts. The fitter arrived on time and was polite and knowledgeable. He was tidy and competent at doing the job. I am really pleased. I would highly recommend this company. I look forward to having the benefits of soft water!… Read Full Review

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★★★★★

“Great family business.”

Written on: 09/04/2019 by Tara_H (1 review written)

From beginning to end the service from Hawker softners has been exceptional. They were very helpful on the phone im the first instance and answered my initial queries so I arranged for a site survey to take place. A sales person was very knowledgable during the visit and able to answer all the questions i had. He showed me how the system would benefit us and made sure that it was able to be installed in the house’s current setup. He wasnt pushy for a hard sell and gave me all the financial… Read Full Review

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