Shocking Service to a Pensioner!

★★★★★
4.6 / 5
95% of users recommend this
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Bill338's review of Harvey Water Softeners

★☆☆☆☆

“Shocking Service to a Pensioner!”

Written on: 13/10/2021 by Bill338 (1 review written)

My mother is a pensioner. She got the system installed. It developed a fault very quickly and damaged her kitchen. Harvey promised that they would cover the repair and refund the remaining costs. Months and months pass by with lots of calls and emails and just get told they will investigate and get back to us and of course, nothing happens.

How they can treat customers this way is horrible. I have again called, emailed and chatted to them online and if things aren't resolved, I will be forced to start legal proceedings.

This should be the way nowadays.

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