Poor customer service

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poCaldwell454's review of Harvey Water Softeners

★☆☆☆☆

“Poor customer service”

Written on: 04/11/2020 by poCaldwell454 (1 review written)

I bought six pack of Harvey Water Block salt and they arrived with damages. I contacted their customer services and they told me that I could still use the block salt despite of the damage and I just needed to throw away the pieces falling off.
This is ridiculous. I wanted to use block salt because it's convenient and I paid the full price for a complete block salt not for a damaged one.

  • More than 1 year

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