Poor customer service

4.6 / 5
96% of users recommend this
  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

poCaldwell454's review of Harvey Water Softeners


“Poor customer service”

Written on: 04/11/2020 by poCaldwell454 (1 review written)

I bought six pack of Harvey Water Block salt and they arrived with damages. I contacted their customer services and they told me that I could still use the block salt despite of the damage and I just needed to throw away the pieces falling off.
This is ridiculous. I wanted to use block salt because it's convenient and I paid the full price for a complete block salt not for a damaged one.

  • More than 1 year

    Owned Product For:

Report this review
Was this review helpful? 1 0