A good "ion exchange" water Softener

4.6 / 5
96.1% of users recommend this
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GlennPsion's review of Harvey Water Softeners


“A good "ion exchange" water Softener”

Written on: 01/07/2019 by GlennPsion (1 review written)

Does as it is expected. Using in apartment not house.
Harvey's water softener Uses 'ion exchange' principle, so needs salt blocks . . . 1 block (4KG) per month. Sold in blocks of 2 (8KG) for about £7.

PLUS: Does as advertised
- no lime scale on sinks, baths and surfaces, kettles
- no lime scale in appliances: Kettles, Coffee machines, washing machine
-Does lather up the soap more

NEGATIVE: Harvey's web site does not advertise the negatives well enough:
- Its ion replacement: Calcium, Ca replaced by Sodium, Na . .. so not healthy to drink in places of very hard areas and contributing to Na in take in high or moderately high places.
- Should quote the NHS recommended Na in take, not what the average UK person in takes.
- The Ion replacement means it is not really like soft water in other places in the UK (reduced Ca, not replaced Ca).
- It also means that soap does not lather up or clean in the same way as genuine soft water areas . . . . a slippery feel with ion replacement soft water which take more water to remove and rinse from clothes in a washing machine.

  • 1 - 6 months

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By Harvey Water Softeners

Written on: 01/07/2019

Hi, thank you for your review. We are so glad you are experiencing no lime scale and finding your soap is lathering up more.
We do give an option of having a hard water drinking line installed. Drinking water recommendations, these quote that the maximum limit of sodium is 200 mg/l (milligrams per litre). This sodium limit will be exceeded where the water is extremely hard, for example above 425 ppm. This is assuming that the sodium level in the public water supply is zero.
Anyone on a low sodium diet or for making baby feeds for infants under 6 months old we advise to use the hard water drinking line. Other than this it would be down to preference of taste.
If you are finding there is still soap when using your washing machine we do advise to cut right down on the amount of product that you are using.
Any queries, please do not hesitate to contact the service department. Thank you. Rosie

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