BWT WS Water Softener Reviews

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★★★☆☆
2.9 / 5
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BWT WS Water Softener

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Latest Reviews

★☆☆☆☆

“BWT - Very Expensive Service Charges ”

Written on: 24/09/2018 by ttPadilla195 (1 review written)

Our BWT WS355 Water Softener broke within 17 months of installation. I had kept the invoice but failed to register it - thus voiding the 2 years parts and 3 years labour guarantee advertised on the website from which I purchased the unit. NOTE: REGISTER YOUR UNIT WITHIN 100 DAYS OF INSTALLATION. Though there is a care sticker on the unit advertising their care line, a sticker confirming the need to register the unit upon installation would be a lot more useful! PRICES quoted were just as per… Read Full Review

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★★★☆☆

“Exhausted”

Written on: 13/01/2018 by Bcd123Abc123 (1 review written)

When bwt softener gets to last bar on display which could be first thing in the morning and a recharge is showing.it runs all day diluting my attic tank down before evening.good for saving salt but I would rather have soft water. Not fit for purpose really… Read Full Review

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★★☆☆☆

“Beware of Hidden Service Charges”

Written on: 11/05/2017 by McCarthy53 (1 review written)

We have had our BWT water softener for two years and arranged for it to be serviced. We were told this would be £99 for callout and service and extra for parts. When the extremely pleasant engineer arrived he asked whether we wanted the service pack which cost £46. The £99 service is just a check and if you want what I would call a proper service it will cost another £46 for the parts. Very misleading BWT and not very honest. This water softener was supplied by our plumber - if we had… Read Full Review

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★★★☆☆

“Poor aftercare service”

Written on: 26/02/2016 by Coruisk (1 review written)

We have had our softener 3 years and it has performed faultlessly in this time with great soft water. Recently the machine has incurred an electrical problem. The manufactures engineers were book and could only come two weeks later. On the booked day they phoned and told us their engineer had driven too many miles that day and was cancelling - weak and deplorable excuse. They now can only rebook for 2 weeks hence. I phoned an independent company who informed us it was the only softener they… Read Full Review

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★★★★★

“It works, all the time with zero maintenance”

Written on: 10/12/2013 by jackson1111 (1 review written)

It works, all the time. Zero maintenance, very minimal hassle (plop in some salt once a month). That's the first thing you need to know. The box is discreet. The installation was professional. No more limescale, anywhere where there is water including inside our machines. We use a LOT less shower/bath/washing machine/dishwasher products. We use a lot less harsh cleaning chemicals. One of the best investment I have made for a while. Very happy customer. … Read Full Review

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★☆☆☆☆

“rubbish”

Written on: 06/12/2013

what a terrible water softener leaks every where , had for less than a year , got rid off asap , have got my self a harvy unit best thing i ever did… Read Full Review

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★★★★★

“Great job so far.”

Written on: 29/11/2013 by davechiles (0 reviews written)

Got a WS355 installed and commissioned in July this year and so far has been doing what it should… Read Full Review

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