RWR Reviews - www.rosswatchrepairs.co.uk

★★★★★
4.9 / 5
98% of users recommend this
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RWR - www.rosswatchrepairs.co.uk

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Latest Reviews

★★★★★

“Highly recommended”

Written on: 03/08/2020 by PJWatts (1 review written)

The first time I sent my Omega watch to RWR was for a replacement battery some years ago, this time I also had a mini service. From the time I contacted them by email the communication has been excellent keeping me informed from receipt of my watch to the time it was returned. My watch looks like new, so I would definately recommend RWR as the best alternative to using the original watchmaker for servicing. Quality service all round… Read Full Review

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★☆☆☆☆

“Non professional organisation.”

Written on: 18/12/2018 by AmyaBuckley328 (1 review written)

Very sorry I had anything to do with this company. The wrong item was delivered by them, totally different from what I ordered. You talk about hassle to get my money back! Slow communication, put offs, empty promises, you name it I've had it over the course of more than 2 weeks. The cost of at least a dozen phone calls will be about the same as the article in question. When I was eventually reimbursed they conveniently deducted the cost of the post and packaging which they said I would also… Read Full Review

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★★★★★

“Vintage Omega Restored”

Written on: 03/03/2018 by Andyup (1 review written)

Having bought a lifeless vintage ladies Omega De Ville watch on spec at a local auction, I contacted RWR and duly sent the watch off for assessment. It turned out that the movement needed replacement but it was of a type that had long gone out of production. The person I dealt with from RWR managed to source a used replacement that restored the watch to it's former glory. Recently the watch needed a new battery which was fitted FOC as the previous repair was still under guarantee, and this… Read Full Review

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★★★★★

“Exceptional Tag Heuer Service/Replacement Battery”

Written on: 25/07/2017 by virenjo28 (1 review written)

From start to finish the communication with the person I dealt with @ RWR was excellent. The price for the service, battery replacement, pressure test, clean and polish was at least half the price quoted by high street jewellers, and the turnaround time much less also. The end result, one full operational watch looking like new! I wouldn't hesitate to recommend RWR to anyone looking for a great company to meet their watch servicing needs… Read Full Review

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★★★★★

“RWR - Great service”

Written on: 08/05/2017 by 96Hartley (1 review written)

My experience mirrors that of others; great communications and a smooth, fast turnaround. I sent my watch on Thursday by Special delivery for a battery and reseal ... and its back on my wrist Saturday lunchtime; can't fault it. Many thanks… Read Full Review

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★★★★★

“Top Class Service at a great price.”

Written on: 03/05/2017 by rob wick (1 review written)

These reviews all look the same, and if you are looking at this then you are probably doing what I did! There you are with your pride and joy needing a new battery or service or some other treatment and looking at places to get this done. You've phoned around and got some quotes from some high street shops who inform you it will cost a fortune and you can kiss goodbye to your watch for 3-4 weeks. You then start looking online and come across RWR, you make a few enquiries via email, phone or… Read Full Review

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★★★★★

“Fantastic, quick service at great price”

Written on: 05/04/2017 by KolbyAndersen (1 review written)

I rang the company to confirm that they would be able to replace the battery and to check that they actually existed! I was reticent to post such a valuable item to somewhere I'd only researched online. I then Posted my Raymond Weil watch for a new battery and pressure testing at a cost of £39.99, having been quoted £120 from the jewellers I bought it from! I had an email to confirm they'd received it, a phone call the next day to say the work was completed and for payment. The watch was… Read Full Review

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★★★★★

“Rapid service, great price”

Written on: 26/01/2017 by 75Reilly (1 review written)

Delighted with my first experience of Ross Watch Repairs. Watch was back with me with a new battery and ultrasonic clean in under a week. Won't be sending it back to Ebel any more! Thank you… Read Full Review

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★★★★★

“Watch Repair Refurb”

Written on: 10/12/2016

Amazing service and response, watch repaired, refurbed and cleaned superbly. I was kept in touch throughout proceedings, I would have no problem recommending the company. Superb service… Read Full Review

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★★★★★

“Gold Omega Seamaster service and polish”

Written on: 01/12/2016 by ColtDalton (1 review written)

Yet again RWR has come up with the goods, my 1951 Gold Omega Seamaster needed a full service and the hands re attaching, full service and a polish, all scratches removed from the glass face, the watch looks fantastic, well done once again. Timescale was agreed and accurate, price the same… Read Full Review

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★★★★☆

“Good service overall ”

Written on: 25/11/2016 by HanaKenny (1 review written)

I sent my omega to RWR for a battery replacement, I sent my watch away on a Saturday and it was returned to me on Thursday, so a very quick turnaround and a very reasonable price, All and all a first class service, I highly recommend RWR and will use there service in future… Read Full Review

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★★★★★

“Excellent service”

Written on: 17/11/2016 by DeanWatkins458 (1 review written)

One is always wary of putting an expensive item in the post.Sending the watch for insured next day delivery is the best option.RWR uses a post box which gives litte clue as to the identity of the contents thus increasing the in transit security.In my case the battery replacement was ready to be returned one day after being received. Progress was updated using Whats App, another neat security feature. High Street watch shops would charge twice as much and expect you to wait for up to four weeks… Read Full Review

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★★★★★

“Trust and enjoy ”

Written on: 02/10/2016 by Gavenz321 (1 review written)

I like many was concerned at thought of letting my watch go. I should never of worried.. From the first engagement using Whatsapp ( i live in Spain) to receiving my watch back.. RWR is the way customer service should be. Excellent .. Faultless ... Connected with you each step of the way.....with quality workmanship . And i saved money. Thank you RWR.. I will recommend you to all!! … Read Full Review

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★★★★★

“Repair”

Written on: 23/09/2016 by Ladylocks (1 review written)

Thankyou, lovley quick efficient service iv received, top quality battery use also the clean and Polish left me with a brand new looking watch! I definitely recommend your watch repair service to everyone. Great customer service, quick reply to my queries. Thanks so much… Read Full Review

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★★★★★

“My watch repair”

Written on: 09/09/2016

Thank you for repairing and cleaning my watch so quickly. I would recommend your company for all makes of watches . Also when i need my Longines watch battery i would not hesitate to send to youThank you again. I could not fault the service… Read Full Review

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★★★★★

“Proper good service”

Written on: 26/08/2016 by SheffTC (1 review written)

The last time I got the battery changed in my Omega seamaster it cost £140 and took about three months to be sent off and done. It only (!) cost £850 when I bought it so this was a big surprise. It now needed a new battery and the quote was £96 for the same service from a high street dealer (miles from me). So I had a good look online and found RWR. Obviously, I was a bit worried about sending my watch (that seems to have doubled in value) off to who knows where. The positive reviews were… Read Full Review

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★★★★★

“Omega Seamaster Quartz - battery change”

Written on: 23/08/2016 by TBM2016 (1 review written)

Watch bought back in 1996 was sent by RM Special Delivery on Mon PM for it's 4th battery change (with seal and pressure test) and ultrasonic cleaning. It was back on my wrist via RM Special Delivery on Wed morning. Communication throughout the entire process was excellent (phone and email) at a price (£39.99 for battery change) that was a fraction of what Omega (Regent Street) or the local jeweller (Goldsmiths) quoted, both with a 5-6 week turn around! Having had the watch serviced in the US… Read Full Review

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★★★★★

“Accurist watch strap ”

Written on: 17/08/2016 by Aldenu42 (1 review written)

RWR offered and delivered an excellent service keeping me informed as to when the watch was received, when the strap would've fitted and when the watch would be returned. I am more than happy with the service I received… Read Full Review

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★★★★★

“Fantastic Serviice”

Written on: 11/08/2016

Easy to deal with. Great instructions. Come back to you straight away to let you know they've received your watch. Communication throughout the process was good. Highly recommended… Read Full Review

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★★★★★

“Great service”

Written on: 05/08/2016 by Warrenra59 (1 review written)

Really great and speedy service from RWR! Very good communication and a company you can trust. Will be using them again. Sent my watch on tuesday via the recommended special delivery option, and recieved it back on the Friday. Highly recommended… Read Full Review

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