Parcel never delivered & refund denied

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Lucky Vitamin -
From 2 reviews
0.0% of users recommend this

Mng8383's review of Lucky Vitamin -

“Parcel never delivered and refund denied”


written by Mng8383 on 07/09/2017

After 2 months during which the customer service kept on asking me to wait for the delivery (due to problems with the customs, the couriers, etc etc), they finally admitted that the parcel got lost. Then I asked for a refund, but they said that the kind of shipment I choose does not include a refund. So I paid 20 pounds to get nothing. This is the first time for me that the vendor does not take its responsibilities for the shipment service.

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