Terrible Customer Service

Click here if this is your business
★☆☆☆☆
1.4 / 5
8% of users recommend this
Click here if this is your business
  • Customer service

  • Value For Money

Guest's review of DEKRA Vehicle Inspections

★☆☆☆☆

“Terrible Customer Service”

Written on: 11/09/2012

Ordered an inspection only for the dealer to sell the car despite promising to take it off the market. DEKRA could not quote "terms and conditions" enough when I asked for a full refund, taking £30 for basically nothing. There was no goodwill to be had even though I said that I would likely use them again if they were flexible. I don't know what the actual inspection is like but if it is anything like their customer service steer well clear.

  • Customer service

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0