Incompetence

Click here if this is your business
★☆☆☆☆
1.4 / 5
8% of users recommend this
Click here if this is your business
  • Customer service

  • Value For Money

Adrianas438's review of DEKRA Vehicle Inspections

★☆☆☆☆

“Incompetence ”

Written on: 28/11/2018 by Adrianas438 (1 review written)

2 year old vehicle developed crack in engine block and OEM manufacturer decides to shirk responsibility to cover it under warranty claiming it was impact from object in the road even though there were no deformed areas around the single crack or any areas under the car with marks from said object. Insurance company send expert and he agrees with me that it's mechanical failure rather then road object based on same logical reasoning. So I get DEKRA inspection too but his conclusion is an object from the road cracked the engine then adds that engine casing is too strong to leave a dent. Surely, If an object is strong enough to crack it then it's strong enough to leave a dent and marks underneath , no ? It's common sense but not at DEKRA, what a waste of money. He also said my car is a manual but it's automatic transmission. The report is not worth anything. Stay way way away from these people.

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0