Long wait to be threatened

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jem53's review of CARFAX - www.carfax.com

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“Long wait to be threatened”

Written on: 21/06/2021 by jem53 (1 review written)

Friday May 21 I visited Jim Glover on the River in Tulsa and after an all afternoon ordeal signed the contract Let me say the salesmen are professional used car salesmen! I had to ask several times for my keys before the manager told them it was okay. I was thinking of leaving. Finally the finance guy finished the deal. I couldn.t drive the van home because they had to service and detail the van. Okay.
Wednesday May 26 I called Jim Clover on the River at approximately 11:00 and was informed my van would be ready in 2 to 3 hours. We arrived approximately 1:00 and was informed my van wasn't ready. They had to get a tail-light bulb. We asked around 5:30 and the pro used car salesman informed us my van just entered detailing. My frazzled patience couldn't believe the pros at Jim Glover couldn't service a vehicle that was sold in 5 days. I admittedly said I will clean my van. The manager said they contracted out the detailing so had no say to how they do the work. He said he would call and have them stop what they were doing. My van was delivered with the same plastic bag in the back. The manager suggested to my wife to return next week for detailing. She called Monday and the pro salesman suggested next week due to rainy weather. He said he would call. Jim Glover salesman didn't call. My wife called several times over the week without any return calls. Her last call she was informed the particular pro had a family issue and was out.
Friday June 19 Fort Sill Credit Union finally called to verify contract. Monday my wife contacted Jim Glover to ask about resolving the problem of the thirty day tag expiring. During this conversation the detailing issue came uo. The business manager promised to check into it, The pro used car salesman called, told my wife she was supposed to call. Then stated because you said you had to wait 5 hours you will have to wait when you bring the van in! Ah, could the long wait I endured during the entire process be because I irritated the pro salesman at Jim Glover on the River in Tulsa?

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